Events from April 30, 2014 – August 14, 2014 › WEBINARS › – Page 3 – New England Affordable Housing Management Association

  • HUD Recertification: Annual and Interim

    WEBINARS

    Trainer:  Gwen Volk Register Here The requirement to do Annual and Interim Recertifications on a HUD property can feel like being chased by a  freight train.  The course will include:   Annual Recertification basics including timing, procedures, notices to residents, and … Continued

  • Understanding 202/811 PRACs

    WEBINARS

    Trainer:  Gwen Volk Register Here PRACs provide supportive housing for the elderly and for persons with disabilities. While many of the PRAC  program rules resemble those of Section 8, there are many important differences.  This course covers PRAC basics and  … Continued

  • Making the Most of Your Resident Data

    WEBINARS

    Trainer:  Melissa Harris Register Here Service coordinators collect information each day about the residents they serve and their needs that must be met. While this information is important for required annual reporting, it can be used in a variety of … Continued

  • Service Agreements and Contracts: Why They Are So Important

    WEBINARS

    Trainer:  Scott Ployer Register Here Contracts and service agreements are essential tools for setting expectations, ensuring accountability, and protecting your organization. In this session, participants will learn how these documents:   Define the scope of services (e.g., landscaping, pest management, … Continued

  • LIHTC Recertification In-Depth

    WEBINARS

    Trainer:  Gwen Volk Register Here Recertification can be a difficult task for the tax credit property: “HUD isn’t paying my rent so why do I have to recertify?” This course takes an in-depth look at the requirements and timing of … Continued

  • Preventing and Detecting Program Fraud: A Practical Approach

    WEBINARS

    Trainer: Heather Wezensky Register Here Learn essential strategies for maintaining program integrity while processing affordable housing applications. This session provides property managers with professional tools to identify potential misrepresentation, ensure documentation accuracy, and implement proper verification procedures in Affordable Housing … Continued

  • Best Practices for Communicating with Residents

    WEBINARS

    Trainer:  Melissa Harris Register Here This presentation explores practical strategies for improving communication with older adults and families living in affordable housing.  Participants will learn how aging, cultural backgrounds, and economic challenges can impact communication styles and needs. We’ll discuss … Continued

  • OSHA Reporting and Recordkeeping

    WEBINARS

    Trainer: Scott Ployer Register Here OSHA Reporting and Recordkeeping will help property management maintenance professionals gain a better understanding of what is required to fulfill this important EHS program requirement and what they can do to help. Learn the key … Continued

  • Self-Auditing Tax Credit Files

    WEBINARS

    Trainer: Gwen Volk Register Here What is a “self-audit” and when should management do one? And how does the manager correct non-compliance if they find it? The instructor will highlight the issues monitoring agencies zero in on – incomplete applications, … Continued

  • First Year Files and Compliance

    WEBINARS

    Trainer: Gwen Volk Register Here   “First Year Files” are invaluable and irreplaceable. They are the proof that the tax credits awarded to investors, who provided millions of dollars to the property’s development, acquisition, or rehab, have been rightfully earned … Continued

  • Self-Compassion, Empathy, and Grace

    WEBINARS

    Trainer: Dr. Dori Bryan-Ployer Register Here Self-care is not selfish. In fact, professionals who safeguard their own self-care are more likely to recognize and respect the same priority in others. In this session, we will look specifically at self-compassion, empathy, … Continued

  • Special Claims

    WEBINARS

    Trainer: Gwen Volk Register Here Are you leaving money on the table when you could be processing a special claim? HUD allows Section 8,  202/8, 202 PAC and 202/811 PRAC properties to submit requests for reimbursement of losses due to … Continued

  • Time Management & Accountability

    WEBINARS

    Trainer: Gwen Volk Register Here How can we manage our time and “get stuff done” with so many things beyond our control?  Supervisor and agency imposed deadlines, the ever-changing HOTMA roll-out, and applicants, residents, coworkers, and our own family members … Continued

  • Working with Earned Income – All Programs (Blended or Not)

    WEBINARS

    Trainer: Gwen Volk Register Here Methods of verifying and calculating, however, can and sometimes do differ from program to program and from state to state. This class takes an in-depth look at the types of earned income including methods of … Continued

  • Emergency Action Planning & Crisis Management

    WEBINARS

    Trainer: Scott Ployer Register Here All employees, regardless of how much experience they might have, need to be aware of what is required when dealing with various emergencies. Crisis management is vital. OSHA mandates that emergency action plans be taught … Continued

  • Working with Unearned Income – All Programs (Blended or Not)

    WEBINARS

    Trainer: Gwen Volk Register Here Unlike other types of income, unearned income is included for all family members, regardless of their age. Methods of verifying and calculating unearned income can and sometimes do differ from program to program and from … Continued

  • Bridging the Gap: How to Support Residents Through Benefits Reductions

    WEBINARS

    Trainer: Melissa Harris Register Here In the face of ongoing cuts to critical safety net programs like SNAP, Medicaid, and Meals on Wheels, low-income older adults and families are increasingly vulnerable to food insecurity, health disparities, and housing instability. This … Continued

  • Waiting List Management

    WEBINARS

    Trainer: Gwen Volk Register Here Knowing the regulations and processes for managing a HUD property waiting list are put to the test in an MOR. More importantly, they are key to staying in compliance with Fair Housing laws. This webinar … Continued

  • Landscaping and Site Sustainability Practices

    WEBINARS

    Trainer: Scott Ployer Register Here Landscaping and Site Sustainability Practices provides an overview of sustainable landscaping, xeriscaping, composting, stormwater management, drainage and other site design concepts. While yes, curb appeal is very important, what is happening today may not necessarily … Continued

  • Master the Applicant Interview (Protect the Owner’s Credits)

    WEBINARS

    Trainer: Gwen Volk Register Here The LIHTC program is unforgiving when an unqualified applicant is moved into a housing credit unit. There are no second chances once they have moved in and a well-conducted interview is insurance against non-compliance. This … Continued

  • Leveraging AI in Property Management

    WEBINARS

    Trainer: Michael Martinez Register Here Are you looking for ways to save time and work smarter? This webinar is designed for all roles, including managers, leasing agents, resident service coordinators, and more—anyone who wants to enhance their efficiency and productivity. … Continued

  • Performing a Safety Assessment and Job Hazard Analysis

    WEBINARS

    Trainer: Scott Ployer Register Here Workplace safety is extremely important within the property management sector. This session will help participants gain a better understanding of the legal implications of and requirements to perform a hazard assessment and job analysis and … Continued


The 2026 NEAHMA Training Calendar is now available. Please download here.

New England Affordable Housing Management Association

Our mission is to provide quality training and education on regulatory, legal, legislative and management related topics and to promote quality affordable housing. NEAHMA maintains an active membership with the National Affordable Housing Management Association.

 

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The 2026 NEAHMA Training Calendar is now available. Please download here.