NEAHMA offers 90-minute Webinars on Wednesdays.
Earn 1.5 CEUs per Webinar. All webinars are Eastern Standard Time
Fees: $99 Member Rate $119 Non-Member Rate
Payment must be received in advance and by credit card only.
The GoTo Webinar Log In Access info will be sent within one week before, 24 Hours before and One Hour before the start of the webinar.
April 5-10:00 AM-11:30 ET
Presenter: Heather Staggs, S.T.A.R. Momentum Compliance Consulting, Inc.
In this 90-minute webinar, we will discuss the timing and the process of programmatic management reviews for both Multifamily Project Based Rental Assistance (Section 8) and Low-Income Housing Credit (LIHC) properties. We will discuss what the agencies are most likely to review, as well as the items you must have prepared to ensure a quick and problem-free management review. We will review typical resident files for each program, as well as the most productive way to set up your resident files to ensure all of the program requirements are fulfilled. We will then move on to the program relevant file documents, as well as how to self-audit for mistakes or miscalculations. We will also offer tips and tools to ensure your resident files are organized and complete, along with recommendations on how to correct non-compliance if it is discovered during your self-audit.
Death of Tenant
April 12-10:00 AM-11:30 ET
Presenter: Frank Flynn, Flynn Law Group
The purpose of this seminar is to illustrate the difficult aspects associated with the death of a tenant. When a resident passes away the role of a Resident Service Coordinator and Property Manager can become confusing and even complicated. Though it is tempting to help a grieving family in any way possible, the way you handle such a situation may expose the landlord to issues of liability that you may not have anticipated; it is important to be aware of the legal implications for the property, Management Company or owner. During this seminar we will review the requirements of the probate system, estate laws, HUD regulations, different routes to recover possession of the unit, as well as risk management.
April 19-10:00 AM-11:30 ET
Presenter- Gwen Volk, In Focus
Communication is a skill and an art – especially when it comes to having to communicate complicated issues (“My EIV report said what?”), lease violations (“What do you mean I can’t hang a deer in my apartment?”), safety concerns (“Why can’t I use my blow dryer to defrost my refrigerator? That’s how my mom taught me.”), and delicate situations (“My boyfriend does not live here – he just visits every night.”) to the resident of an affordable housing property. With tips on how to show empathy, keep your cool, stick to the facts, and listen, participants will learn how to come out an ally instead of an adversary to those residents that have a “banana” in their ear.
April 26-10:00 AM-11:30 ET
Presenter: Heather Staggs, S.T.A.R. Momentum Training and Consulting, LLC
Whether you are submitting an annual property budget to an owner for approval, or to HUD or a Contract Administrator during the rent increase process, we have tips and tricks that we will lessen the frustration in preparing your budget. Come and learn the ins and outs of the multifamily budgeting process. We will discuss affordable housing budgets as well as HUD budgets; along with what should be in your budget, pitfalls to avoid and the best way to get your budget approved the first time you submit.
Managing a Wait List
May 3-10:00 AM-11:30 ET
What type of wait list is required? What has to be included on the wait list? When do you have to put someone on the wait list? When do you take them off? What’s the process of updating the list or rejecting applicants? These topics and more will be discussed in this webinar.
Instructor:Anita Moseman is a national certified trainer for NAHMA (certified to train CPO and Fair Housing). She has trained Fair Housing, HOME, tax credit and organization courses throughout the country. She has been in the affordable housing industry for more than 28 years and brings a hands-on knowledge to the compliance and management sessions that she leads. Anita serves as a member of NAHA’s SHCM (Specialist in Housing Credit Management) Technical Advisory Committee for the SHCM designation.
Anita is also Vice President and Broker of Record for Monfric Reality, Inc., (a property management and consulting firm based in Grand Junction, Colorado) and CEO of Collins Management in Kalispell, Montana. She holds a Montana Real Estate Broker License in addition to her Colorado Broker’s License.
May 10-10:00 AM-11:30 ET
Trainer: Gwen Volk, Gwen Volk Infocus, Inc.
Focus: The HOME program is unique. While some of its rules sound a little like Section 8 rules and
others sound a little like tax credit rules, HOME compliance works very differently from both of those
programs. So whether you are dealing only with HOME or working on a project that combines HOME
with tax credits or Section 8, understanding the HOME program is essential. This course covers HOME
funding, Low HOME and High HOME Income limits and rents, “fixed” versus “floating” HOME units,
leases, inspections, qualifying households, recertification requirements, calculating rent at
recertification, documenting and calculating income, effects of combining LIHTC HOME on income
limits, rents, compliance, noncompliance, and more.
Screening Your Residents: Understanding the Balance
May 24-10:00 AM-11:30 ET
Presenter: Heather Staggs, S.T.A.R. Momentum Training and Consulting, LLC.
Here are just a few of the topics we will cover in this webinar:
· The different types of credit reports and applicant screening;
· Backgrounds – Sex offender, terrorist and drug screening;
· What to consider when doing criminal screenings;
· What to consider when doing rental history screening;
· Applicant reasonable accommodations and
· The Fair Credit Reporting Act
COQ Made Easy Webinar
June 7-10:00 AM-11:30 ET
Trainer: Gwen Volk, GWEN VOLK INFOCUS, INC.
Focus: Do you have an unfinished Communities of Quality application under a pile on your desk?
Have you been procrastinating on even starting one? This workshop takes the mystery, fear, dread
and anxiety out of the COQ application process. Learn how to:
(1) pre-qualify your property before starting the paperwork,
(2) identify categories where you may be lacking,
(3) develop a strategy to obtain the points you need, and
(4) set up a “who does what, when & how” schedule with a target date for submitting your application.
TRACS Webinar 3-Part Series-All Parts are 10:00 AM-11:30 ET
Part 1:Understanding TRACS-Wednesday, June 14
Part 2: MAT Transmission- Wednesday, June 21
Part 3: Subsystems- Wednesday, June 28
Presenter: Nicki Scott
NEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System, or TRACS.
The topics covered in this training include:
a basic understanding of the TRACS system, including the Voucher and Tenant Queries in TRACS’ Subsystems, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors.
In part one of our series, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission, which is commonly referred to as the MAT. Additionally, we will discuss format requirements for MAT records and introduce MAT Header records.
In part two of our series, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols, which includes a review of TRACS’ batch processing order.
Finally, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
Are You Ready for RAD?
July 12-10:00 AM-11:30 ET
Presenter: Gwen Volk, GWEN VOLK INFOCUS, INC.
HUD’s Rental Assistance Demonstration (RAD) program, created in 2012, is having an impact on public housing and HUD’s Rent Supplement, RAP and Mod Rehab projects. This voluntary “preservation” program is helping to stop the loss of affordable housing. It is also providing new opportunities for experienced affordable housing developers, managers and agents from the private sector to partner with PHA’s. As of October 2015, HUD had closed RAD transactions on 189 public housing properties as well as 131 Rent Supplement, RAP, and Mod Rehab projects. This transaction converted more than 34,000 units to a Section 8-style platform. And HUD has to convert another 160,000 PHA units and all remaining Rent Supplement, RAP and Mod Rehab units. Learn what RAD is, how it changes the properties that convert, and how your skills may be needed in this ambitious
effort to leverage private capital to preserve assets and offer residents greater choice and mobility.
Accepting an Application Webinar
July 12-2:00 PM-3:30 PM ET
We’ll go through the process of what should be in an application packet and what to do when the application is presented to you. We’ll also discuss what to do when the application is mailed to you or dropped in your DropBox.
Anita Moseman is a national certified trainer for NAHMA (certified to train CPO and Fair Housing). She has trained Fair Housing, HOME, tax credit and organization courses throughout the country. She has been in the affordable housing industry for more than 28 years and brings a hands-on knowledge to the compliance and management sessions that she leads. Anita serves as a member of NAHA’s SHCM (Specialist in Housing Credit Management) Technical Advisory Committee for the SHCM designation.
Bed Bug Integrated Pest Management (IPM)
August 16-10:00 AM-11:30 ET
Presenter: Heather Staggs
Bed Bug Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to bed bug pest management. The plan is based on common-sense practices in dealing with pests and insects in order to help keep your property protected. Bed bug IPM programs use comprehensive information on the life cycles of bed bugs and their interaction with the environment. IPM information along with an appropriate pest control method may be used to diminish pest damage by the most economical resources available and with the least possible hazard to people, property, and the environment.
Creating an effective bed bug IPM plan will save you time and money and provide a more comfortable living environment for the residents at your property.
Items covered in this class include:
• Everything you did not know about bed bugs and more
• What, Why and How of IPM plans?
• Unit inspections
• How educate your residents to keep from bringing in bed bugs into your buildings
• What to look for in an Exterminator