The LIHTC program is unforgiving when an unqualified applicant is moved into a housing credit unit. There are no second chances once they have moved in and a well-conducted interview is insurance against non-compliance. This course covers how the applicant interview is key to Section 42 “due diligence”, how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. It also includes valuable tips on interviewing people with various types of disabilities and how to respond to situations and conversations that commonly occur.