Trainer: Gwen Volk
Whether you are managing HUD, Tax Credit or blended property, this webinar is for
you. Includes tips on how to conduct interviews in safe and compliant manner during COVID-19 – face
to face, by telephone and via a virtual app.
Learn how to effectively and efficiently conduct the all important (and HUD-required) applicant interview for affordable properties to ensure that assistance goes to families who are qualified. And the LIHTC program is unforgiving when an unqualified applicant is
moved into a housing credit unit. There are no second chances once you have moved them in and a well-conducted interview is insurance against non-compliance.
This course covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted
approach to prevent costly fair housing mistakes. Includes valuable tips on interviewing persons with various types of disabilities and how to respond to situations and conversations that commonly occur.
90 Minute Webinar
$109 NEAHMA Members
$189 Non Members