Heather Staggs, President, S.T.A.R. Momentum Training and Consulting, LLC.
In this 90-minute webinar, participants will learn how document your resident files for different types of tenant violations. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff, and corporate level property management staff.
Topics covered in this Webinar:
• Hoarding
• Resident harassment/bullying
• Service animal infractions
• Pet Violations
• Unauthorized residents
• Damages found during inspections
• Non-payment of rent
• Repayment agreements
• What to say (and what not to say) when documenting infractions
