Paint Night @ Jack's Abby
2025-06-05 17:00 - 20:00 (America/New_York) | Jack’s Abby Beer Hall & Kitchen, 100 Clinton Street, Framingham, 01702, United States
Register Now!
Join us for a fun evening in support of DetecTogether, a nonprofit dedicated to saving lives through their powerful 3 Steps Detect early cancer detection education program. Their life-changing initiative teaches young adults, first responders, and workplace teams, how to recognize the warning signs of cancer early—because early detection is the advantage everyone deserves.
Attendee Admission Includes:
A memorable evening featuring delicious food, refreshing drinks, networking, and exciting raffles. Guests will also experience a powerful informational session about DetecTogether’s mission, including real-life stories of lives saved through early cancer detection.
Add-On: Painting Session (Optional – Additional Cost)
Want to make the evening even more special? Add a splash of creativity with our guided painting session. Relax, sip your favorite drink, and let a professional artist lead you through a fun and inspiring art experience. No experience needed—just bring your creativity!

Interviewing Applicants for Move-In
2025-06-12 10:00 - 11:30
Trainer: Heather Wezensky
Register Here
Whether your property is HUD, Tax Credit, RD, HOME or Bond, learn how to effectively and efficiently conduct the all-important applicant interview to ensure that assistance goes to families who are qualified and/or protect your owners credits.
This course covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. Includes tips on interviewing applicants face to face, by telephone and via a virtual app and interviewing persons with various types of disabilities. Participants will apply what they are learning through in class polls on common situations they encounter.

$129 NEAHMA Members
$209 Non Members

Working with Earned Income – All Programs
2025-06-25 10:00 - 11:30
Trainer: Gwen Volk
Register Here
Methods of verifying and calculating, however, can and sometimes do differ from program to program and from state to state.
This class takes an in-depth look at the types of earned income including methods of verifying and calculating for HUD, RD, Tax Credit and HOME. Includes Gig Income. Mini-quizzes and case studies are included. Students will need a calculator.
$129 NEAHMA Members
$209 Non Members

MA Agency Forum
2025-06-26 09:00 - 12:00
Register Here
Join us for the most up-to-date national and state regulatory information and the impact on day-to-day front-line operations within affordable housing. Forum will include presenters from the US Department of Housing and Urban Development (HUD) and Massachusetts Housing.
$109 – NEAHMA Members
$129 – Non Members
Free – Agency Members

Understanding HUD Allowances and Deductions
2025-07-08 13:30 - 15:00
Trainer: Gwen Volk
Register Here
Adjusted income is the basis for rent calculations for most tenants in HUD assisted housing. To get there, we must know the ins and outs of allowable deductions: the dependent deduction, the elderly/disabled Household deduction, and allowable expenses for childcare, disability, and medical. What counts, when, why, and how do we calculate them? Participants will have the chance to calculate each of the deductions through several mini case studies.
$129 NEAHMA Members
$209 Non Members

Calculating Rent
2025-07-09 10:00 - 11:30
Trainer: Gwen Volk
Register Here
This session demystifies how rent is calculated in HUD-assisted housing. We’ll begin with a quick review of annual versus adjusted income, then walk through how rent is determined for Section 8, PRACs, and 236 IRP properties. You’ll learn how to calculate the Total Tenant Payment (TTP), determine the correct Tenant Rent when utility allowances apply—including cases with utility reimbursements issued to residents—and calculate the Housing Assistance Payment (HAP). Designed for property managers who rely on software, this class will help you confidently explain rent amounts to residents, verify the accuracy of system-generated results, and refresh your understanding of the rules behind the numbers—even if you already know how to use the system.
$129 NEAHMA Members
$209 Non Members

Certified Professional of Occupancy (CPO™)
2025-07-15 08:00 - 2025-07-17 12:00 | Sherwood Village, 145 Mill Street, Natick, MA, 01760, United States
Trainer: Rose Rafuse
Register Here

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff in affordable developments, including LIHTC. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.
The two and a half day program is composed of occupancy focused instruction. Participants will receive a voucher from their hosting AHMA to take the CPO exam independently on their own at their home office, or property. Students that successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an online national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program.
It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Rev – 1 (change 4) Handbook prior to registration.
Please have a calculator, highlighters and post it notes on hand.

$819 NEAHMA Members
$969 Non-Members

Advanced Tax Credit Course with Specialist in Housing Credit Management (SHCM®) Exam Option
2025-07-22 09:00 - 2025-07-23 13:00
Trainer: Debbie Piltch
Register Here

This is an excellent opportunity for you to receive comprehensive Tax Credit training coupled with an opportunity to take the industry’s newest credential exam.
Course Overview:
One and a half days of training (totaling 12 hours of training) highlighting the major areas of the Low Income Housing Tax Credit Program.
The course will cover:

Program Regulations
Unit Eligibility and Certification
Recertification
Documentation & Recordkeeping
Monitoring and Reporting Compliance

During the course of this program you will find that all of the testable subject areas found on the NAHMA, Specialist in Housing Credit Management (SHCM) Certification examination will be covered. SHCM exam voucher (optional) can be redeemed to take the online proctored exam.
Recommendation: If you have less than one years’ experience, below are some suggested precursor tax credit trainings that NEAHMA offers that will better prepare you for this training.

Basic Tax Credit – Designed for beginner level tax credit managers and will provide participants with an overview of the Tax Credit Program.
LIHTC File Audit – The course will begin with an overview of the timing of a monitoring agency’s tax credit file audit, the information they will be looking to confirm in the files, the information monitors will request prior to the audit.
Calculating Income – This is an important workshop for anyone who manages a tax credit site or who is responsible for the calculation of gross income at move-in or recertification at a tax credit site.

$649 NEAHMA Members
$829 Non-Members

Kid's Day @ Canobie Lake Park
2025-07-25 10:30 - 19:00 | Canobie Lake Park, Salem, NH, United States
NEAHMA Kid’s Day is a fun filled day for kids who participated in the 2025 NEAHMA Art/Poster Contest.
Each year NEAHMA provides the opportunity for the kids at NEAHMA Member properties who participate in the poster contest to attend a special event at Canobie Lake Park!
Enjoy the park & over 100 games, shows and attractions!
Contact us for more information!

HUD Recertification: Annual and Interim
2025-08-06 13:30 - 15:00
Trainer: Gwen Volk
Register Here
The requirement to do Annual and Interim Recertifications on a HUD property can feel like being chased by a freight train.
The course will include:

Annual Recertification basics including timing, procedures, notices to residents, and effective dates of changes in rent and HAP based on the resident’s cooperation or non-cooperation, the amount of time the owner has to process, owner caused delays, and the cooperation of verifiers.
Interim Recertification basics when tenants must report, owner’s responsibilities, effective dates of rent and HAP changes when tenant does and does not report timely.
Tips on how to stay on top of the situation and drive your own train.

$129 NEAHMA Members
$209 Non Members

Understanding 202/811 PRACs
2025-08-20 10:00 - 11:30
Trainer: Gwen Volk
Register Here
PRACs provide supportive housing for the elderly and for persons with disabilities. While many of the PRAC program rules resemble those of Section 8, there are many important differences.
This course covers PRAC basics and shows you how to apply the special rules that govern them including income limits, eligibility rules, rules about adding an adult child, eligibility of a remaining family member, admitting over-income or non-elderly applicants, rent calculations, charges in addition to rent, marketing requirements, the 202 and 811 PRAC leases, security deposits, and termination.

$129 NEAHMA Members
$209 Non Members

Making the Most of Your Resident Data
2025-08-21 10:00 - 11:30
Trainer: Melissa Harris
Register Here
Service coordinators collect information each day about the residents they serve and their needs that must be met. While this information is important for required annual reporting, it can be used in a variety of ways that can enhance the work they do. This session will explain opportunities to use the information service coordinators collect for HUD and their records to build their program, forge partnerships with community providers and better advocate for residents and service coordination.
Learning Objectives:
· Understand the importance of data-driven advocacy and decision making
· Explore opportunities for using data to build partnerships and educate others about your service coordinator program
· Learn how to create useful reports with your data

$129 NEAHMA Members
$209 Non Members

Basic Occupancy
2025-08-26 09:00 - 14:00
Trainer: Debbie Piltch
Register Here

Who Should attend this Workshop?

New staff in a variety of positions at HUD assisted affordable housing programs.
Housing staff needing a refresher or update on the 4350.3 rev-1 Handbook.
Management staff wanting a one-day preparatory for the more in–depth Certified Professional of Occupancy (CPO) course.

This is a recommended course as a pre-cursor to the CPO Course. This workshop will explain regulations as governed by the 4350.3 Occupancy Handbook and provide a thorough overview of the HUD housing programs.
Course Outline:

Overview of HUD Programs
The Application and Eligibility Determination Process
Maintaining the Wait List: Organizing, Updating, Opening/Closing the List
Verification of Information: HUD’s requirements
Overview of Rent and HAP Calculations
Annual Re-certifications: Timetable, Procedures; Resulting Rent Change Interim Adjustments

The program will cover relevant topics and regulations for on site staff and establish a solid foundation for material covered more thoroughly during NAHMA’s “Certified Professional of Occupancy (CPO)” course. Attendees should plan to bring a 4350.3 rev-1 Handbook with them if possible and a calculator is helpful, but not necessary.

$379 NEAHMA Members
$529 Non-Members

Service Agreements and Contracts: Why They Are So Important
2025-09-16 10:00 - 11:30
Trainer: Scott Ployer
Register Here

Contracts and service agreements are essential tools for setting expectations, ensuring accountability, and protecting your organization. In this session, participants will learn how these documents:

Define the scope of services (e.g., landscaping, pest management, fire protection, security).

Clarify roles and responsibilities for property managers, contractors, and vendors.

Establish performance standards, milestones, and timelines to keep projects on track.

Set pricing, billing terms, and payment schedules for predictable costs.

Provide legal safeguards for disputes, non-performance, and audits.

Specify liability, insurance, and indemnity requirements to reduce risk.

Offer dispute resolution processes such as mediation or arbitration.

Support budgeting and forecasting with locked-in costs.

Serve as official records for operational and financial commitments.

Enhance professionalism, transparency, and trust among stakeholders.

$129 NEAHMA Members
$209 Non Members

Fair Housing Compliance (FHC™)
2025-09-18 09:00 - 17:00
Trainer: Michael Martinez
Register Here

The Fair Housing Act and Section 504 regulations are complex and far-reaching. NAHMA’s Fair Housing Compliance™ (FHC™) course trains property managers to navigate these regulations, offering clear guidance on fair housing laws. The course includes a comprehensive and practical, downloadable training manual with ready-to-use forms for Section 504 Self-Evaluation and a sample Transition Plan, along with a step-by-step guide for assessing the feasibility of making units accessible.
This one-day program, offered by the National Affordable Housing Management Association (NAHMA), includes instruction, a review, and a two-hour exam. Passing the exam earns the FHC designation, which is required for NAHMA’s National Affordable Housing Professional (NAHP) certification. Successful participants will receive an FHC certificate, pin, and be listed in NAHMA’s Online Credential Directory.

$529 NEAHMA Members
$679 Non-Members

EIV 201 - Reviewing and Resolving Income Discrepancies
2025-09-25 09:00 - 17:00 | Clean Joe LLC, 612 Washington Street, Newton, MA, 02745, United States
Trainer: Nicole Scott
Register Here

This revamped training is a must for new and existing HUD Enterprise Income Verification (EIV) System users. EIV 201 builds upon the foundation of and fundamentals from the 101 session and provides a deep dive into EIV Income Discrepancy navigation and best practices. Engaged participants should leave with a firm grasp of HUD’s interim recertification requirements, relevant reporting and timing, investigative and documentation guidance, as well as live in-depth review of up to four case studies of varying difficulty.

$379 NEAHMA Members
$529 Non-Members

Understanding HOME
2025-09-30 13:00 - 17:00
Trainer: Gwen Volk
Register Here

The HOME program is unique. While some of its rules sound a little like Section 8 rules and others sound a little like tax credit rules, HOME compliance works very differently from both of those programs. So, whether you are dealing only with HOME or working on a project that combines HOME with tax credits or Section 8, understanding the HOME program is essential.
This course covers HOME funding, Low HOME and High HOME Income limits and rents, “fixed” versus “floating” HOME units, leases, inspections, qualifying households, recertification requirements, calculating rent at recertification, documenting, and calculating income, effects of combining LIHTC HOME on income limits, rents, compliance, noncompliance, and concludes with a quiz to find out what you have learned.

$379 NEAHMA Members
$529 Non-Members

LIHTC Recertification In-Depth
2025-10-02 10:00 - 11:30
Trainer: Gwen Volk
Register Here

Recertification can be a difficult task for the tax credit property: “HUD isn’t paying my rent so why do I have to recertify?”

This course takes an in-depth look at the requirements and timing of annual and other recertification’s as well as the 140% (Next Available Unit) Rule, unit transfers, and changes in household composition.

We will also tackle the special challenges with resyndication and for properties with blended financing, and prevention and cures for delinquent annuals.

$129 NEAHMA Members
$209 Non Members

Preventing and Detecting Program Fraud: A Practical Approach
2025-10-07 10:00 - 11:30
Trainer: Heather Wezensky
Register Here

Learn essential strategies for maintaining program integrity while processing affordable housing applications. This session provides property managers with professional tools to identify potential misrepresentation, ensure documentation accuracy, and implement proper verification procedures in Affordable Housing communities.
Key Topics:

Document verification best practices
Red flags in applications and verifications
Electronic verification security
Internal audit procedures
Compliance documentation requirements
Agency reporting protocols
Prevention strategies and policies

Designed for LIHTC property managers, compliance officers, and owners seeking to strengthen their verification procedures and protect program integrity. Participants will gain practical tools for maintaining accurate resident files while following proper documentation protocols.

$129 NEAHMA Members
$209 Non Members

Certified Professional of Occupancy (CPO™)
2025-10-15 09:00 - 2025-10-17 13:00 | Elderly Housing Management Training Room, 127 Washington Avenue, 5th Floor EAST, North Haven, CT, 06473, United States

Best Practices for Communicating with Residents
2025-10-30 10:00 - 11:30
Trainer: Melissa Harris
Register Here
This presentation explores practical strategies for improving communication with older adults and families living in affordable housing.
Participants will learn how aging, cultural backgrounds, and economic challenges can impact communication styles and needs. We’ll discuss common barriers to understanding, how to build trust, and techniques for fostering respectful, clear, and compassionate interactions.
Whether you’re a property manager or service coordinator, this presentation will help you create stronger connections and support a more inclusive living environment.

$129 NEAHMA Members
$209 Non Members

1/2 Day Fair Housing Refresher
2025-11-05 08:30 - 12:30
Trainer: Deb Piltch
Register Here

This training is for all site staff that want to understand fair housing laws as related to onsite practices. The training will provide an overview of fair housing laws and all protected classes, but the focus of the training will be residents with disabilities and topics that relate directly to front line staff including maintenance and custodial staff:

How to respond to resident requests for assistance that are outside the scope of your work, snow removal, trash removal, etc.

What questions you can/can’t ask a resident; what information you are allowed to know about residents and what information you aren’t allowed to know.

Assisting residents after work hours, responding to work orders and companion/service animals.

While all housing personnel require training in fair housing laws, it is particularly important for front line office staff, maintenance and custodial staff to be trained because they often have the most contact with residents.

The training will be very practical, interactive, and provide significant time for questions and answers.

$179 NEAHMA Members
$229 Non-Members

Bundle Pricing Option available with Reasonable Accommodation Training scheduled: November 5th, 1:00pm – 5:00pm.
Take both trainings for only:
$349 NEAHMA Members
$449 Non-Members

Reasonable Accommodations
2025-11-05 13:00 - 17:00
Trainer: Deb Piltch
Register Here

This important workshop is for: All Office, Maintenance Staff & RSC/RADs.
This training will examine Federal requirements to provide persons with disabilities reasonable accommodation throughout the occupancy cycle. It will shed light on the confusion regarding what a housing provider’s legal obligations are in the area of reasonable accommodation. We will also discuss how state and local law may have an impact on a site’s obligation as well.

$179 NEAHMA Members
$229 Non-Members

Bundle Pricing Option available with 1/2 Day Fair Housing Refresher scheduled: November 5th, 8:30am – 12:30pm.
Take both trainings for only:
$349 NEAHMA Members
$449 Non-Members

OSHA Reporting and Recordkeeping
2025-11-06 10:00 - 11:30
Trainer: Scott Ployer
Register Here

OSHA Reporting and Recordkeeping will help property management maintenance professionals gain a better understanding of what is required to fulfill this important EHS program requirement and what they can do to help.
Learn the key elements of recording and reporting including:

OSHA Overview

Top OSHA reported incidents and accidents

Understanding the OSHA 300, 301 and 300A Forms

What Gets Recorded and What Gets Reported

Most Common Incidents and Illnesses Recorded and Reported

Playing your part in minimizing events at your sites.

$129 NEAHMA Members
$209 Non Members

2025 NEAHMA Annual Conference & Trade Show
2025-11-18 08:00 - 2025-11-19 16:00 | Gillette Stadium, One Patriot Place, Foxboro, MA, 02035, United States
Register Now!

Join us for the 2025 NEAHMA Annual Conference & Trade Show, the most anticipated event of the year, held at Gillette Stadium from November 18 to November 19, 2025.
This in-person training event brings together professionals from all over New England to learn about new regulations and gain fresh ideas for property management. The conference is an excellent opportunity to network and exchange ideas with peers.
The trade show will feature companies showcasing their latest products and services. Don’t miss this chance to connect, learn, and grow!

Check out the Attendee Guide or the Exhibitor/Sponsor Guide!

Self-Auditing Tax Credit Files
2025-11-20 10:00 - 11:30
Trainer: Gwen Volk
Register Here

What is a “self-audit” and when should management do one?
And how does the manager correct non-compliance if they find it?

The instructor will highlight the issues monitoring agencies zero in on – incomplete applications, delinquent recertifications, insufficient documentation, income calculation errors, contradictions within a verification, underestimating anticipated income, late verifications and missing or late signatures.

Participants will have a chance to try out their auditing skills.

$129 NEAHMA Members
$209 Non Members

Certified Professional of Occupancy (CPO™)
2025-12-02 08:00 - 2025-12-04 12:00

Advanced Tax Credit Course with Specialist in Housing Credit Management (SHCM®) Exam Option
2025-12-09 09:00 - 2025-12-10 13:00
Trainer: Heather Wezensky
Register Here

This is an excellent opportunity for you to receive comprehensive Tax Credit training coupled with an opportunity to take the industry’s newest credential exam.
Course Overview:
One and a half days of training (totaling 12 hours of training) highlighting the major areas of the Low Income Housing Tax Credit Program.
The course will cover:

Program Regulations
Unit Eligibility and Certification
Recertification
Documentation & Recordkeeping
Monitoring and Reporting Compliance

During the course of this program you will find that all of the testable subject areas found on the NAHMA, Specialist in Housing Credit Management (SHCM) Certification examination will be covered. SHCM exam voucher (optional) can be redeemed to take the online proctored exam.
Recommendation: If you have less than one years’ experience, below are some suggested precursor tax credit trainings that NEAHMA offers that will better prepare you for this training.

Basic Tax Credit – Designed for beginner level tax credit managers and will provide participants with an overview of the Tax Credit Program.
LIHTC File Audit – The course will begin with an overview of the timing of a monitoring agency’s tax credit file audit, the information they will be looking to confirm in the files, the information monitors will request prior to the audit.
Calculating Income – This is an important workshop for anyone who manages a tax credit site or who is responsible for the calculation of gross income at move-in or recertification at a tax credit site.

$649 NEAHMA Members
$829 Non-Members

First Year Files and Compliance
2025-12-11 10:00 - 11:30
Trainer: Gwen Volk
Register Here

“First Year Files” are invaluable and irreplaceable. They are the proof that the tax credits awarded to investors, who provided millions of dollars to the property’s development, acquisition, or rehab, have been rightfully earned and justifiably taken.

What are the First Year Files?

What must they contain?

Where should they be kept?

How long should they be retained?

And why are they so important?

Come to this session and find out.

$129 NEAHMA Members
$209 Non Members

Self-Compassion, Empathy, and Grace
2025-12-16 10:00 - 11:30
Trainer: Dr. Dori Bryan-Ployer
Register Here
Self-care is not selfish. In fact, professionals who safeguard their own self-care are more likely to recognize and respect the same priority in others. In this session, we will look specifically at self-compassion, empathy, and grace as keystones to balancing service to others and wellness to self. Participants will learn how to engage themselves and others in a variety of exercises, prompts, and breath work dedicated to that end. Come learn how best to take care of you while you are serving others.

$129 NEAHMA Members

$209 Non Members
