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DTSTART;TZID=America/New_York:20190219T130000
DTEND;TZID=America/New_York:20190219T143000
DTSTAMP:20181108T055859Z
CREATED:20181108T055859Z
LAST-MODIFIED:20181108T055859Z
UID:18918-1550581200-1550586600@www.neahma.org
SUMMARY:Mental Health Crisis Planning Webinar
DESCRIPTION:  \nREGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNP \nOur behaviors are a demonstration of who we are and how we communicate our response to daily living. Older-adults with mental health conditions are a heterogenous population\, most of whom live and want to continue to remain in their community. Through various educational techniques\, this comprehensive will provide guidelines for supporting adults with mental health conditions in the independent housing setting. \nAt the completion of this webinar\, participants will be able to:\n1. Understand the barriers that older-adults face when accessing mental health services\n2. Identify strategies for respond to a mental health crisis\n3. Develop a plan of action for older-adults experiencing mental health Decompensation\n4. Apply appropriate housing recommendations \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/mental-health-crisis-planning-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190213T100000
DTEND;TZID=America/New_York:20190213T113000
DTSTAMP:20181108T060606Z
CREATED:20181108T055202Z
LAST-MODIFIED:20181108T060606Z
UID:18917-1550052000-1550057400@www.neahma.org
SUMMARY:Service Programs on a Shoestring© NEAHMA Webinar
DESCRIPTION:  \nREGISTER HERE \nPresenter- Gwen Volk\, In Focus \nNot everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. Take it from someone whose properties won two national awards- largely for their outstanding service programs – without benefit of large budgets or professional service coordination: You too can do quality programs on a shoestring.
URL:https://www.neahma.org/events/service-programs-on-a-shoestring-neahma-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190206T100000
DTEND;TZID=America/New_York:20190206T113000
DTSTAMP:20181108T061714Z
CREATED:20181108T054518Z
LAST-MODIFIED:20181108T061714Z
UID:18914-1549447200-1549452600@www.neahma.org
SUMMARY:Medical Expenses and Calculations  NEAHMA Webinar
DESCRIPTION:  \nREGISTER HERE \nTrainer: Anita Moseman \n Who qualifies for a a medical expense?   \nWhat is is not counted as a medical expense. \n How do you verify medical expenses?   \nHow do you calculate medical expenses. \n These are the things that will be discussed in this webinar.
URL:https://www.neahma.org/events/medical-expenses-and-calculations-neahma-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190206T090000
DTEND;TZID=America/New_York:20190206T163000
DTSTAMP:20181106T171433Z
CREATED:20181106T171345Z
LAST-MODIFIED:20181106T171433Z
UID:18895-1549443600-1549470600@www.neahma.org
SUMMARY:EIV Beginner-Worcester\, MA
DESCRIPTION:REGISTER HERE \nThis is a recommended course by NEAHMA for all property managers. \nTrainer: Nicole Scott \nThis training will help participants understand their obligations in relation HUD’s Enterprise Income Verification (EIV) System. The class will begin with a discussion on the overview and purpose of EIV\, including program applicability\, file documentation and retention requirements as well as a review of the controlling guidance from the 4350.3\, REV-1. We will then focus on the schedule for running each report\, how to interpret the report data\, and how to perform applicable follow up when needed. We will also provide an overview of the Income and Income Discrepancy Reports including best practice recommendations on how to fit EIV into your daily workflow. We will conclude this course by covering the security obligations of coordinators\, users and non-users\, which includes how to obtain and renew EIV system access.
URL:https://www.neahma.org/events/eiv-beginner-worcester-ma-2/
LOCATION:Green Hill Towers\, 27 Mt. Vernon Street\, Worcester\, MA\, 01605\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190131T100000
DTEND;TZID=America/New_York:20190131T113000
DTSTAMP:20190118T175938Z
CREATED:20181108T052521Z
LAST-MODIFIED:20190118T175938Z
UID:18905-1548928800-1548934200@www.neahma.org
SUMMARY:Subsystems TRACS Webinar Part III
DESCRIPTION:  \n  \nREGISTER HERE \nPart 1:Understanding TRACS-Wednesday\, January 9\, 2019 \nPart 2: MAT Transmission- Wednesday\, January 23\, 2019 \nPart 3: Subsystems- Thursday\, January 31\, 2019 \nPresenter: Nicki Scott \n \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS. \nThe topics covered in this training include: a basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors. \nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records. \nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order. \nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/subsystems-tracs-webinar-part-iii/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190130T100000
DTEND;TZID=America/New_York:20190130T113000
DTSTAMP:20181108T054157Z
CREATED:20181108T054103Z
LAST-MODIFIED:20181108T054157Z
UID:18911-1548842400-1548847800@www.neahma.org
SUMMARY:Communicating Effectively NEAHMA Webinar
DESCRIPTION:  \nREGISTER HERE \nPresenter- Gwen Volk\, In Focus \nCommunication is a skill and an art – especially when it comes to having to communicate complicated issues (“My EIV report said what?”)\, lease violations (“What do you mean I can’t hang a deer in my apartment?”)\, safety concerns (“Why can’t I use my blow dryer to defrost my refrigerator? That’s how my mom taught me.”)\, and delicate situations (“My boyfriend does not live here – he just visits every night.”) to the resident of an affordable housing property. With tips on how to show empathy\, keep your cool\, stick to the facts\, and listen\, participants will learn how to come out an ally instead of an adversary to those residents that have a “banana” in their ear.
URL:https://www.neahma.org/events/18911/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190129T090000
DTEND;TZID=America/New_York:20190129T163000
DTSTAMP:20190103T193441Z
CREATED:20181113T194719Z
LAST-MODIFIED:20190103T193441Z
UID:18971-1548752400-1548779400@www.neahma.org
SUMMARY:Basic Occupancy-Worcester\, MA
DESCRIPTION:REGISTER HERE \n  \nThis is a recommended course by NEAHMA as an excellent pre-cursor to the CPO Course  \nTrainer: Deb Piltch\, Piltch Associates \nWho Should attend this Workshop?\nNew staff in a variety of positions at HUD assisted affordable housing programs.\nHousing staff needing a refresher or update on the 4350.3 rev-1 Handbook.\nManagement staff wanting a one-day preparatory for the more in –depth Certified Professional of Occupancy (CPO) course.\nThis workshop will explain regulations as governed by the 4350.3 Occupancy Handbook and provide a thorough overview of the HUD housing programs. \nThe program will cover relevant topics and regulations for on site staff and establish a solid foundation for material covered more thoroughly during NAHMA’s “Certified Professional of Occupancy (CPO)” course.  \nAttendees should plan to bring a 4350.3 rev-1 Handbook with them if possible and a calculator is helpful\, but not necessary. \nCourse Outline \nOverview of HUD Programs\nThe Application and Eligibility Determination Process\nMaintaining the Wait List. Organizing\, Updating\, Opening/Closing the List\nVerification of Information: HUD’s requirements\nOverview of Rent and HAP Calculations\nAnnual Re-certifications: Timetable\, Procedures; Resulting Rent Change\nInterim Adjustments
URL:https://www.neahma.org/events/basic-occupancy-ma/
LOCATION:Green Hill Towers\, 27 Mt. Vernon Street\, Worcester\, MA\, 01605\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190123T100000
DTEND;TZID=America/New_York:20190123T113000
DTSTAMP:20190118T162712Z
CREATED:20181108T052554Z
LAST-MODIFIED:20190118T162712Z
UID:18904-1548237600-1548243000@www.neahma.org
SUMMARY:MAT Transmission TRACS Webinar Part II
DESCRIPTION:  \nREGISTER HERE \nPart 1:Understanding TRACS-Wednesday\, January 9\, 2019 \nPart 2: MAT Transmission- Wednesday\, January 23\, 2019 \nPart 3: Subsystems- Thursday\, January 31\, 2019 \nPresenter: Nicki Scott \n \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS. \nThe topics covered in this training include: a basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors. \nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records. \nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order. \nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/mat-transmission-tracs-webinar-part-ii/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190122T130000
DTEND;TZID=America/New_York:20190122T143000
DTSTAMP:20181129T182754Z
CREATED:20181105T202717Z
LAST-MODIFIED:20181129T182754Z
UID:18888-1548162000-1548167400@www.neahma.org
SUMMARY:Reasonable Accommodations: Pet Policy vs. Service/Companion Animals Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL\n  \nMany fair housing violations are related to not implementing reasonable accommodations policies and procedures accurately. It is important that affordable and public housing providers understand the fundamentals of Section 504 to avoid any violations and limit litigation. \nAt the completion of this webinar\, participants will be able to:\n-Acquire basic awareness of Federal\, State\, Local\, Fair Housing and Section 504 of the Rehabilitation Act of 1973\n-Enhance their understanding of General Reasonable Accommodation and Modifications Guidelines. (Best Practices)\n-Aware of the differences between pets and companion/service animals\n-Identify tools for making Housing Program(s) Accessible. \nSPEAKER BIO  \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/reasonable-accommodations-pet-policy-vs-service-companion-animals-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190115T090000
DTEND;TZID=America/New_York:20190115T163000
DTSTAMP:20181106T170122Z
CREATED:20181106T165839Z
LAST-MODIFIED:20181106T170122Z
UID:18893-1547542800-1547569800@www.neahma.org
SUMMARY:Basic Tax Credit -Worcester\, MA
DESCRIPTION:REGISTER HERE \nTrainer: Deb Piltch\, Piltch Associates \nThis course is designed for beginner level tax credit managers. It is a great pre-cursor to the SHCM prep course as well as the advanced level tax credit course being held later in the year.\nThis training will provide participants with an overview of the Tax Credit Program.  We will explore the governing rules\, the role of the owner investor(s) and state agency\, key terms including\, but not limited to\, the building identification number (BIN)\, eligible basis\, the minimum set aside\, target fraction\, applicable fraction\, qualified basis\, placed in service\, as well as discuss issues relating to income limits\, maximum gross rent\, student status\, and determining gross annual income.  We will also discuss rules specific to the tax credit program\, including the vacant unit rule and the next available unit rule\, and what a monitoring agency expects from owners regarding documenting the eligibility of residents.  \nPlease bring a calculator.
URL:https://www.neahma.org/events/basic-tax-credit-worcester-ma-2/
LOCATION:Green Hill Towers\, 27 Mt. Vernon Street\, Worcester\, MA\, 01605\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190110T100000
DTEND;TZID=America/New_York:20190110T113000
DTSTAMP:20181108T054131Z
CREATED:20181108T053834Z
LAST-MODIFIED:20181108T054131Z
UID:18909-1547114400-1547119800@www.neahma.org
SUMMARY:Fair Housing Maintenance Challenges: Sexual Harassment\, Limited English Proficiency\, Disabilities\, .. Webinar
DESCRIPTION:  \nREGISTER HERE \nMaintenance staff are in contact with residents more than anyone else on site. And if they\naren’t careful\, their interaction with a resident or a potential resident could be misunderstood and result\nin a fair housing violation. This session focuses on typical situations where the well-intentioned\nmaintenance person could be at risk and ways to handle these without discriminating. We’ll discuss\ncommunicating with tenants who don’t speak your language or are hearing-impaired\, how to deal with\nclutter\, and how to handle being accused of or being the victim of sexual harassment.
URL:https://www.neahma.org/events/fair-housing-maintenance-challenges-sexual-harassment-limited-english-proficiency-disabilities-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190109T100000
DTEND;TZID=America/New_York:20190109T113000
DTSTAMP:20181214T165806Z
CREATED:20181108T052203Z
LAST-MODIFIED:20181214T165806Z
UID:18902-1547028000-1547033400@www.neahma.org
SUMMARY:TRACS Webinar Part 1
DESCRIPTION:  \nREGISTER HERE \nPart 1:Understanding TRACS-Wednesday\, January 9\, 2019 \nPart 2: MAT Transmission- Wednesday\, January 16\, 2019 \nPart 3: Subsystems- Wednesday\, January 23\, 2019 \nPresenter: Nicki Scott \n \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS. \nThe topics covered in this training include: a basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors. \nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records. \nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order. \nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/tracs-webinar-part-1/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181211T100000
DTEND;TZID=America/New_York:20181211T113000
DTSTAMP:20181004T174127Z
CREATED:20181004T161104Z
LAST-MODIFIED:20181004T174127Z
UID:18803-1544522400-1544527800@www.neahma.org
SUMMARY:What is Income NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Anita Moseman \nWhat is and is not income? \nHow do I calculate income? \nWhat does the HUD handbook say? \nIs it different for tax credit properties?  \nThis and more will be covered in this webinar.
URL:https://www.neahma.org/events/what-is-income-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181211T090000
DTEND;TZID=America/New_York:20181211T160000
DTSTAMP:20180912T183900Z
CREATED:20180427T024159Z
LAST-MODIFIED:20180912T183900Z
UID:18156-1544518800-1544544000@www.neahma.org
SUMMARY:Reasonable Accommodations/504 Coordinator
DESCRIPTION:All service coordinators working in HUD-assisted multifamily housing designated for the elderly and people with disabilities must conform to the Office of Multifamily Housing’s Training Guidelines. \nDuring the first year of employment\, Service Coordinators are required to complete a minimum of 36 training hours of classroom/seminar time before hiring\, OR completion of these minimum training requirements within 12 months of initial hiring. The 36 hours MUST cover nine specific subject areas. In addition\, HUD requires that Service Coordinators attend at least 12 hours of continuing education in each successive year. \nREGISTER HERE \nPresenter: Deb Piltch \nReasonable Accommodations:\nThis training will examine Federal requirements to provide persons with disabilities reasonable accommodation throughout the occupancy cycle. It will shed light on the confusion regarding what a housing providers legal obligations are in the area of reasonable accommodation. \nWe will also discuss how state and local law may have an impact on a sites obligation as well.\nMorning Presentation:\nWhat is the legal framework (statues\, regulations\, federal guidance) for reasonable accommodation/physical modification\, what is a reasonable accommodation\, what are the limits on providing an accommodation/modification\, when can a housing provider deny a reasonable accommodation/modification\, what must a housing provider do if a requested accommodation is denied\, who can request an accommodation/modification and what can/cant a housing provider ask/verify when a request is made.\nAfternoon Presentation:\nWe will explore how to analyze specific common requests for reasonable accommodations/modifications throughout the occupancy cycle including\, but not limited to\, assistance animals\, live-in aides\, physical modifications and transfers. Case studies will be provided and specific guidance contained in the 4350.3 Rev-1 will be explored. \n\n \n\n \n\n 
URL:https://www.neahma.org/events/reasonable-accommodations-504-coordinator/
LOCATION:Centerdale Manor\, 2074 Smith Street\, North Providence\, RI\, 02911\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181205T130000
DTEND;TZID=America/New_York:20181205T143000
DTSTAMP:20181120T182626Z
CREATED:20181120T180633Z
LAST-MODIFIED:20181120T182626Z
UID:19036-1544014800-1544020200@www.neahma.org
SUMMARY:Can’t We All get Along? Intergenerational Communication and Work Styles of the Silent Generation\, Baby Boomers\, Generation X’ers and Millennials NEAHMA Webinar
DESCRIPTION:  \nREGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nFor the first time in U.S. history\, four generations are working side-by-side. It is important to understand the impact historical events have on each generation. These events have molded & shaped our personalities and how we communicate and interact in the workplace. This webinar will provide basic understanding of the different traits and personalities of the four different generations\, different work ethics\, and different preferred styles of communication.  \nAt the completion of this webinar\, participants will be able to: \n1. Increase awareness and knowledge of the different values\, attributes and work styles of each of these four generations\n2. Identify strategies for effective cross-generational communication and creating harmonious work environments\n3. Have fun! \nSPEAKER BIO \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications.
URL:https://www.neahma.org/events/cant-we-all-get-along-intergenerational-communication-and-work-styles-of-the-silent-generation-baby-boomers-generation-xers-and-millennials-neahma-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181127T140000
DTEND;TZID=America/New_York:20181127T153000
DTSTAMP:20180924T162014Z
CREATED:20171206T165005Z
LAST-MODIFIED:20180924T162014Z
UID:17471-1543327200-1543332600@www.neahma.org
SUMMARY:NAHMA People Skills Webinar: "Strategic Thinking and Problem Solving" Webinar
DESCRIPTION:Register Here \n  \nIn today’s complex\, fast-paced work environment\, it is more challenging than ever to stay ahead of the curve. Everyone is busy; it is easy to fall into a routine\nof doing what we have always done when trying to complete tasks quickly. In reality\, this approach can be like running in place. It can also cause us to\noverlook opportunities that could help us work more efficiently\, become better communicators and achieve better results. \nPlease join us November 27th for a 90-minute webinar as we explore what it means to become a strategic thinker and take a new approach to anticipating and solving problems. \nTopics covered will include:\n– Critical thinking\n– Making decisions with greater impact\n– Understanding how to connect-the-dots \nPlease join us for this important and timely conversation!
URL:https://www.neahma.org/events/nahma-people-skills-webinar-strategic-thinking-problem-solving-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181115T090000
DTEND;TZID=America/New_York:20181115T130000
DTSTAMP:20181022T160417Z
CREATED:20180920T180124Z
LAST-MODIFIED:20181022T160417Z
UID:18785-1542272400-1542286800@www.neahma.org
SUMMARY:Alcohol and Drugs in Housing: What to Know and What to Do-RSC Training
DESCRIPTION:REGISTER HERE \n  \nTrainer: Helena Padellaro\, Mass Housing \nDescription: \nThis 4-hour training\, featuring excerpts from MassHousing’s signature TAP Management Training “Alcohol and Drugs in Housing: What to Know and What to Do” introduces intervention techniques for dealing with alcohol and drug abuse in the context of affordable housing management. Participants will examine how their own attitudes towards substance abuse affect their interactions with applicants and residents with substance abuse problems. They will learn how to recognize alcohol and drug abuse and what they can and cannot do about it\, including how to appropriately intervene\, how reasonable accommodation may or may not apply\, and if eviction is necessary\, how to properly document a case.
URL:https://www.neahma.org/events/alcohol-and-drugs-in-housing-what-to-know-and-what-to-do-rsc-training/
LOCATION:Centerdale Manor\, 2074 Smith Street\, North Providence\, RI\, 02911\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181114T100000
DTEND;TZID=America/New_York:20181114T113000
DTSTAMP:20180627T030955Z
CREATED:20180627T020707Z
LAST-MODIFIED:20180627T030955Z
UID:18436-1542189600-1542195000@www.neahma.org
SUMMARY:Service Programs on a Shoestring NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nPresenter- Gwen Volk\, In Focus \nNot everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. Take it from someone whose properties won two national awards- largely for their outstanding service programs without benefit of large budgets or professional service coordination: You too can do quality programs on a shoestring.
URL:https://www.neahma.org/events/service-programs-on-a-shoestring-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181113T080000
DTEND;TZID=America/New_York:20181113T170000
DTSTAMP:20181113T201151Z
CREATED:20181113T201151Z
LAST-MODIFIED:20181113T201151Z
UID:18980-1542096000-1542128400@www.neahma.org
SUMMARY:Fair Housing Compliance (FHC) -MA
DESCRIPTION:Registration Coming Soon \nPresenter: Helena Padellaro  \nThe Fair Housing Compliance (FHC) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff. NAHMA’s Fair Housing Compliance course trains management staff to understand complex fair housing regulations. \nEach participant will receive a copy of the NAHMA Fair Housing manual. The one-day program is composed of one day of instruction with a review and a two-hour exam\, that students can take home to do on their time. \nIndividuals must pass this exam to obtain the FHC designation. The FHC is a requirement for NAHMA’s National Affordable Housing Professional (NAHP) certification program.  \nAll participants who successfully complete the course will receive a FHC certificate and pin\, and be listed in NAHMA’s Online Credential Directory.  \nPlease Note: \nThis is a National Certification course. \nClass starts PROMPTLY at 8:30 AM in order to stay on-time.
URL:https://www.neahma.org/events/fair-housing-compliance-fhc-ma/
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181107T090000
DTEND;TZID=America/New_York:20181108T173000
DTSTAMP:20181004T182137Z
CREATED:20181004T181830Z
LAST-MODIFIED:20181004T182137Z
UID:18805-1541581200-1541698200@www.neahma.org
SUMMARY:Smartphone Video Camp-Burlington\, MA
DESCRIPTION:REGISTER HERE \n  \nJoin Brandy Sales! \nDo you want to learn how my clients are using 4 steps to add up to $1000 per day to their business by using do it yourself video? In 2 days I can teach you the process. That will turn your smartphone in to a money making machine!
URL:https://www.neahma.org/events/smartphone-video-camp-burlington-ma/
LOCATION:MHA Conference Center\, 500 District Avenue\, Burlington\, 01803\, United States
CATEGORIES:IN PERSON CLASS TRAININGS,SPECIAL EVENTS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181106T073000
DTEND;TZID=America/New_York:20181107T170000
DTSTAMP:20180907T173839Z
CREATED:20180301T020607Z
LAST-MODIFIED:20180907T173839Z
UID:17946-1541489400-1541610000@www.neahma.org
SUMMARY:Tax Credit Training & SHCM Exam-Glastonbury\, CT
DESCRIPTION:  \nREGISTER HERE \nThis is an excellent opportunity for you to receive comprehensive Tax Credit training coupled with an opportunity to take the industrys newest credential exam. \nPresenter:\nDebbie Piltch\, Piltch Associates\nCourse Overview: \nOne and a half days of training (totaling 12 hours of training) highlighting the major areas of the Low Income Housing Tax Credit Program. The course will cover; Program Regulations\, Unit Eligibility and Certification\, Recertification\, Documentation & Recordkeeping as well as Monitoring and Reporting Compliance. During the course of this program you will find that all of the testable subject areas found on the NAHMA\, Specialist in Housing Credit Management (SHCM) Certification examination will be covered. We will offer the SHCM exam (optional) the afternoon of day two. \nIf you have less than one years experience\, below are some suggested precursor tax credit trainings that NEAHMA offers that will better prepare you for this training. \nBasic Tax Credit Designed for beginner level tax credit managers and will provide participants with an overview of the Tax Credit Program.\nLIHTC File Audit – The course will begin with an overview of the timing of a monitoring agency’s tax credit file audit\, the information they will be looking to confirm in the files\, the information monitors will request prior to the audit.\nCalculating Income –\nThis is an important workshop for anyone who manages a tax credit site or who is responsible for the calculation of gross income at move-in or recertification at a tax credit site. \nFrequently Asked Questions about the SHCM Certification\nQ. What is the SHCM Certification? \nA. The Specialist in Housing Credit Management (SHCM) Certification has been developed by the National Affordable Housing Management Association (NAHMA) in partnership with The National Apartment Association (NAA) and the American Association of Homes and Services for the Aging (AAHSA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program. The SCHM is designed by management professionals for management professionals to ensure that they have attained the knowledge\, experience and competence required to excel in the housing credit property management industry. \nQ. Why do we need the SHCM Certification? \nA. To maximize their career\, managers in the affordable housing industry must be able to demonstrate their experience and expertise in mastering the complex requirements for the LIHTC program to their peers\, employers\, residents\, regulators and the general public. Earning your SHCM enables you to do just that. \nQ. How do I earn the SHCM Certification? \nA. To earn a SHCM\, candidates must successfully accumulate a minimum of 12 hours (actual instruction time) of housing credit specific coursework or training\, successfully pass the SHCM exam\, demonstrate a minimum of two years of housing credit management employment experience and submit the application. \nQ. Where can I get the SHCM Application? \nA. The application is available on- line at the following website:\nhttp://www.nahma.org/wp-content/uploads/files/SHCM%20Brochure%208%2005.pdf \nQ. Why is there a separate examination fee from the course tuition and registration? \nA. There are many approved providers of LIHTC Training. So that housing credit professionals who have achieved the required prerequisite training can take the optional SHCM certification exam\, it was decided that the test would be covered by a separate fee from the training curriculum. \nQ. How often will the SHCM examination be offered? \nA. NEAHMA is committed to providing you with the training you need to advance your career. Because we can not tell when an affordable housing professional will accomplish the prerequisites for SHCM designation\, we will offer the exam each time we provide LIHTC training.
URL:https://www.neahma.org/events/17946/
LOCATION:Naubuc Green\, 193 Welles Street \, Glastonbury\, CT\, 06033 \, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181031T100000
DTEND;TZID=America/New_York:20181031T113000
DTSTAMP:20210205T180327Z
CREATED:20180612T142201Z
LAST-MODIFIED:20210205T180327Z
UID:18241-1540980000-1540985400@www.neahma.org
SUMMARY:How to Implement an AFHMP Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Gwen Volk\, Infocus\, Inc. \nSo you’ve written your Affirmative Fair Housing Marketing Plan and HUD\, RD or the State Agency has approved it. Now what? This course reviews where the information came from and what it means\, teaches you how to implement and train staff on the plan\, keep and organize records\, track results\, and prove ongoing compliance. We will also discuss how to perform the 5-year review of the plan and how to determine if the plan needs to be revised\, and how to report the changes or lack of changes to HUD
URL:https://www.neahma.org/events/how-to-implement-an-afhmp-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181030T090000
DTEND;TZID=America/New_York:20181030T120000
DTSTAMP:20180911T160141Z
CREATED:20180911T155207Z
LAST-MODIFIED:20180911T160141Z
UID:18722-1540890000-1540900800@www.neahma.org
SUMMARY:Half Day Fair Housing- Natick\, MA
DESCRIPTION:REGISTER HERE \nTrainer: Deb Piltch\, Piltch Associates \nThis important workshop is for:  All Office\, Maintenance Staff & RSC/RADs \nThis training is for all site staff that want to understand fair housing laws as related to onsite practices. The training will provide an overview of fair housing laws and all protected classes\, but the focus of the training will be residents with disabilities and topics that relate directly to front line staff including maintenance and custodial staff: \nHow to respond to resident requests for assistance that are outside the scope of your work\, snow removal\, trash removal\, etc.\nWhat questions you can/can’t ask a resident; what information you are allowed to know about residents and what information you aren’t allowed to know.\nAssisting residents after work hours\, responding to work orders and companion/service animals.\nWhile all housing personnel require training in fair housing laws\, it is particularly important for front line office staff\, maintenance and custodial staff to be trained because they often have the most contact with residents. The training will be very practical\, interactive\, and provide significant time for questions and answers.
URL:https://www.neahma.org/events/half-day-fair-housing-natick-ma/
LOCATION:Sherwood Village\, 145 Mill Street\, Natick\, MA\, 01760\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20181016
DTEND;VALUE=DATE:20181018
DTSTAMP:20180627T172828Z
CREATED:20180214T200509Z
LAST-MODIFIED:20180627T172828Z
UID:17778-1539648000-1539820799@www.neahma.org
SUMMARY:NEAHMA Annual Conference & Trade Show-Norwood\, MA
DESCRIPTION:REGISTER TODAY \nNEW THIS YEAR!! Registration price includes both days and earn CEUs for industry designations. \nCome hear the most up-to-date regulatory information affecting managing agents throughout New England. \nAttend the informative sessions offered throughout the day.  \nNetwork and visit with 70 vendors at our Exhibitor Showcase. Network with other NEAHMA Members. \nDay Two Trainings : \n– Enterprise Income Verification (EIV\n– Maintenance Panel\n– Fair Housing Compliance (FHC) \nSpace is Limited-Register Early!
URL:https://www.neahma.org/events/neahma-annual-conference-trade-show-norwood-ma/
LOCATION:Four Points by Sheraton\, 1125 Providence - Boston Turnpike\, RT 1\, Norwood\, MA\, 02062\, United States
CATEGORIES:CONFERENCES,IN PERSON CLASS TRAININGS,SPECIAL EVENTS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181003T100000
DTEND;TZID=America/New_York:20181003T113000
DTSTAMP:20180627T142116Z
CREATED:20180627T141412Z
LAST-MODIFIED:20180627T142116Z
UID:18438-1538560800-1538566200@www.neahma.org
SUMMARY:How to Write an (Approvable) AFHMP Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Gwen Volk\, Infocus\, Inc. \nManagers should not need a course in statistics or even an MBA to develop an AFHMP that\nmeets the requirements of the current 935.2A form. Using HUD’s instructions\, the webinar takes the\nparticipants through the process of completing a sample AFHMP including how to obtain and interpret\nthe census data\, how to identify community contacts and work with the field office\, and how to expedite\nthe approval process. Gwen has prepared\, reviewed and revised dozens of AFHMPs for national\ncompanies and non-profits in numerous states for HUD\, RD and even state agencies that require\nthem. Let her show you how its done.
URL:https://www.neahma.org/events/how-to-write-an-approvable-afhmp-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180926T130000
DTEND;TZID=America/New_York:20180926T143000
DTSTAMP:20180223T030303Z
CREATED:20180223T030158Z
LAST-MODIFIED:20180223T030303Z
UID:17891-1537966800-1537972200@www.neahma.org
SUMMARY:Cant We All Just Get Along? Dealing with Difficult People and Situations Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nConflicts are natural in all walks of daily life\, both at workplace and home. This session will introduce the common characteristics and traits associated with difficult people. While such characteristics and traits may be generalizations\, you may find these characteristics and traits in a few of the people in your workplace\, amongst your friends\, or even a loved one. Dealing with difficult people and situations requires both tact and strength. You really cant manage someone whos being difficult\, until you see the world through his or her eyes. What seems to be helpful is to establish the personality type that seems to fit the person you are dealing with and from this youll be able to handle the situation better. Remember that there are no difficult people\, only different ones. \nLearning Objectives Attendees will be able to:\n1. Enhance their understanding of the common characteristics and traits of people who exhibit difficult behaviors.\n2. Gain self-awareness regarding triggers.\n3. Learn how to diffuse and de-escalate difficult situations.\n4. Identify practical conflict management tools. \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/17891/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180925T100000
DTEND;TZID=America/New_York:20180925T113000
DTSTAMP:20180627T020501Z
CREATED:20180627T020501Z
LAST-MODIFIED:20180627T020501Z
UID:18434-1537869600-1537875000@www.neahma.org
SUMMARY:Special Claims Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Anita Moseman \nCan you use extra money at your HUD property? Are you accessing the most income you can for your property? If you’re not processing Special Claims requests\, you probably aren’t. We’ll discuss the Special Claims process and to get the most income you can for your property through this process. \n 
URL:https://www.neahma.org/events/special-claims-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180921T090000
DTEND;TZID=America/New_York:20180921T120000
DTSTAMP:20180821T191935Z
CREATED:20180821T191540Z
LAST-MODIFIED:20180821T191935Z
UID:18683-1537520400-1537531200@www.neahma.org
SUMMARY:NEAHMA MA Quarterly Meeting- Mass Housing Round table Discussion
DESCRIPTION:REGISTER HERE \n  \nMassHousing will be conducting a Roundtable discussion about several topics\, including VAWA and Emergency transfer plans\, current MOR Findings and Hot Topics in the affordable world. \nRequesting attendees to bring their questions/concerns that may involve MassHousing and will answer at meeting. \n1. Introduction: (5 min) \n2. VAWA overview (5 mins) \n3. MOR finding: Piia (15 min) \n4. TSP/Legal Update: Piia/Legal (15 min)\ni. MHFA TSP Priority 4\nii. Waitlist administration \n5. Case Studies: Deb Burke\, Beacon (15 min)\ni. Special Claims documentation \n6. Audience/Industry issues (30 min)\ni. Emergency Transfer Plans\nii. No Trespass order\niii. Changing Locks\niv. Bifurcating Leases \n7. Community Resources: Kara/David (15 min)\ni. Manual \n8. Other Agency updates: (10 min)\nExecutive Director/VP of Rental\nCommunity Services Conference\nMOR response\nPBCA\nFast Act\nAsset Calculations \nIndustry Engagement on PBCA\nHow does the CA benefit Section 8 owner/manager?
URL:https://www.neahma.org/events/neahma-ma-quarterly-meeting-mass-housing-round-table-discussion-2/
LOCATION:Fresh Pond\, 362 Rindge Ave.\, Cambridge\, MA\, 02140\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180920T100000
DTEND;TZID=America/New_York:20180920T113000
DTSTAMP:20180813T192033Z
CREATED:20180705T193942Z
LAST-MODIFIED:20180813T192033Z
UID:18493-1537437600-1537443000@www.neahma.org
SUMMARY:Are You Ready for RAD? Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Gwen Volk\, Infocus\, Inc. \nHUD’s Rental Assistance Demonstration (RAD) program\, created in 2012\, is having an impact\non public housing and HUD’s Rent Supplement\, RAP and Mod Rehab projects. This voluntary\n“preservation” program is helping to stop the loss of affordable housing. It is also providing new\nopportunities for experienced affordable housing developers\, managers and agents from the private\nsector to partner with PHA’s. As of January 2018\, HUD had closed RAD transactions on more than\n800 public housing properties as well as 200 Rent Supplement and RAP projects and a significant\nnumber of Mod Rehab homes. Learn what RAD is\, how it changes the properties that convert\, and\nhow your skills may be needed in this ambitious effort to leverage private capital to preserve assets and\noffer residents greater choice and mobility.
URL:https://www.neahma.org/events/are-you-ready-for-rad-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180920T090000
DTEND;TZID=America/New_York:20180920T163000
DTSTAMP:20180810T174642Z
CREATED:20180301T015134Z
LAST-MODIFIED:20180810T174642Z
UID:17939-1537434000-1537461000@www.neahma.org
SUMMARY:EIV 201 Advanced-Worcester\, MA
DESCRIPTION:REGISTER HERE \nThis is a recommended course by NEAHMA for all property managers. \nTrainer: Nicole Scott \nThis training will help participants with EIV Income Discrepancy investigation and resolution. The class will begin with a review the of the Income and Income Discrepancy reports where we will focus on the schedule for running each report as well as how to interpret the report data. Significant time will be spent discussing how to determine\, investigate and document both valid and invalid EIV Income Discrepancies. We will then cover Repayment Agreements which will include a discussion on requirements\, negotiation\, documentation\, and processing. Case studies will be used to provide participants with hands on experience in performing the step by step process of investigating and resolving EIV Income Discrepancies.
URL:https://www.neahma.org/events/eiv-201-advanced-glastonbury-ct/
LOCATION:Coes Pond Village\, 39 First Street\, Worcester\, MA\, 01602\, United States
CATEGORIES:IN PERSON CLASS TRAININGS
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END:VCALENDAR