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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251211T100000
DTEND;TZID=America/New_York:20251211T113000
DTSTAMP:20250814T200521Z
CREATED:20250814T200521Z
LAST-MODIFIED:20250814T200521Z
UID:24365-1765447200-1765452600@www.neahma.org
SUMMARY:First Year Files and Compliance
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n \n\n\n\n“First Year Files” are invaluable and irreplaceable. They are the proof that the tax credits awarded to investors\, who provided millions of dollars to the property’s development\, acquisition\, or rehab\, have been rightfully earned and justifiably taken. \n\n\nWhat are the First Year Files? \n\n\nWhat must they contain? \n\n\nWhere should they be kept? \n\n\nHow long should they be retained? \n\n\nAnd why are they so important? \n\n\nCome to this session and find out.\n\n\n \n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/first-year-files-and-compliance-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251216T100000
DTEND;TZID=America/New_York:20251216T113000
DTSTAMP:20250909T200612Z
CREATED:20250909T200612Z
LAST-MODIFIED:20250909T200612Z
UID:24385-1765879200-1765884600@www.neahma.org
SUMMARY:Self-Compassion\, Empathy\, and Grace
DESCRIPTION:Trainer: Dr. Dori Bryan-Ployer \nRegister Here \nSelf-care is not selfish. In fact\, professionals who safeguard their own self-care are more likely to recognize and respect the same priority in others. In this session\, we will look specifically at self-compassion\, empathy\, and grace as keystones to balancing service to others and wellness to self. Participants will learn how to engage themselves and others in a variety of exercises\, prompts\, and breath work dedicated to that end.  Come learn how best to take care of you while you are serving others. \n\n \n$129 NEAHMA Members\n\n$209 Non Members
URL:https://www.neahma.org/events/self-compassion-empathy-and-grace/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20251218T100000
DTEND;TZID=America/New_York:20251218T113000
DTSTAMP:20250814T201417Z
CREATED:20250814T201417Z
LAST-MODIFIED:20250814T201417Z
UID:24367-1766052000-1766057400@www.neahma.org
SUMMARY:Special Claims
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nAre you leaving money on the table when you could be processing a special claim? HUD allows Section 8\,  202/8\, 202 PAC and 202/811 PRAC properties to submit requests for reimbursement of losses due to unpaid rent by  the tenant\, tenant damages or vacancy when the losses exceed the limited security deposits HUD allows owners to  collect.  \nThis course will cover:  \n\nHow to make a Vacancy Claim for time lost between tenants. \nHow to make a claim for Unpaid Rent\, Tenant Damages and Other Charges left at move out. \nThe difference between normal wear and tear and damages. \nHow to calculate “life expectancy” of replaceable items and determine what can be billed to HUD. \nWhat forms and documentation are required.\n\n\n\n\n\n\n\n\n \n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/special-claims/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260106T100000
DTEND;TZID=America/New_York:20260106T113000
DTSTAMP:20251205T170817Z
CREATED:20251205T170817Z
LAST-MODIFIED:20251205T170817Z
UID:24419-1767693600-1767699000@www.neahma.org
SUMMARY:Time Management & Accountability
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nHow can we manage our time and “get stuff done” with so many things beyond our control?  Supervisor and agency imposed deadlines\, the ever-changing HOTMA roll-out\, and applicants\, residents\, coworkers\, and our own family members interrupting us morning\, noon and night!  \nThere is hope! Learn from the trainer and from each other how to get your work (and life) in order. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/time-management-accountability/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260120T100000
DTEND;TZID=America/New_York:20260120T113000
DTSTAMP:20251205T171844Z
CREATED:20251205T171844Z
LAST-MODIFIED:20251205T171844Z
UID:24425-1768903200-1768908600@www.neahma.org
SUMMARY:Working with Earned Income - All Programs (Blended or Not)
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nMethods of verifying and calculating\, however\, can and sometimes do differ from program to program and from state to state. This class takes an in-depth look at the types of earned income including methods of verifying and calculating for HUD\, RD\, Tax Credit and HOME. It also includes Gig Income\, Mini-quizzes and case studies.  \nStudents will need a calculator. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/working-with-earned-income-all-programs-blended-or-not/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260127T100000
DTEND;TZID=America/New_York:20260127T113000
DTSTAMP:20251205T172008Z
CREATED:20251205T172008Z
LAST-MODIFIED:20251205T172008Z
UID:24427-1769508000-1769513400@www.neahma.org
SUMMARY:Emergency Action Planning & Crisis Management
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nAll employees\, regardless of how much experience they might have\, need to be aware of what is required when dealing with various emergencies. Crisis management is vital. OSHA mandates that emergency action plans be taught to all workers as part of a company’s required documented safety training program. \nKey Elements and Outcomes: \n\nMandatory OSHA EAP requirements\nWhy an EAP is so important to your company’s overall safety program\nHow to assess\, evaluate and/or prepare your EAP in advance of a crisis or event\nWhat to do before\, during\, and afterwards and more…\n \n\n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/emergency-action-planning-crisis-management/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260203T100000
DTEND;TZID=America/New_York:20260203T113000
DTSTAMP:20251205T172138Z
CREATED:20251205T172138Z
LAST-MODIFIED:20251205T172138Z
UID:24429-1770112800-1770118200@www.neahma.org
SUMMARY:Working with Unearned Income - All Programs (Blended or Not)
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nUnlike other types of income\, unearned income is included for all family members\, regardless of their age. Methods of verifying and calculating unearned income can and sometimes do differ from program to program and from state to state. This class takes an in-depth look at the various types of unearned income and how they are handled in HUD\, RD\, Tax Credit and HOME. Includes New Age Assets. Mini quizzes and case studies will be included.  \nStudents will need a calculator. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/working-with-unearned-income-all-programs-blended-or-not/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260212T100000
DTEND;TZID=America/New_York:20260212T113000
DTSTAMP:20251208T142845Z
CREATED:20251208T142845Z
LAST-MODIFIED:20251208T142845Z
UID:24483-1770890400-1770895800@www.neahma.org
SUMMARY:Bridging the Gap: How to Support Residents Through Benefits Reductions
DESCRIPTION:Trainer: Melissa Harris \nRegister Here \n\n\n\n\n\n\nIn the face of ongoing cuts to critical safety net programs like SNAP\, Medicaid\, and Meals on Wheels\, low-income older adults and families are increasingly vulnerable to food insecurity\, health disparities\, and housing instability. This presentation will explore the vital role of Service Coordinators in affordable housing as frontline navigators and advocates who connect residents to essential resources\, mitigate the impact of federal and state policy changes\, and foster long-term stability. Attendees will also receive up-to-date information about when residents can expect to see benefits changes as a result of the Congressional Reconciliation Bill and which additional policies are being considered that could jeopardize federal and state benefits residents rely on. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/bridging-the-gap-how-to-support-residents-through-benefits-reductions/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260305T100000
DTEND;TZID=America/New_York:20260305T113000
DTSTAMP:20251205T173208Z
CREATED:20251205T173208Z
LAST-MODIFIED:20251205T173208Z
UID:24440-1772704800-1772710200@www.neahma.org
SUMMARY:Blended Occupancy Challenges: Income – Eligibility - Rent-UA - Students
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nAn overview of the areas of difference when LIHTC\, HOME\, Section 8\, Bond\, and RD programs are blended plus a closer look at managing the differences in student eligibility rules\, treatment of over-income households\, and rent calculation. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/blended-occupancy-challenges-income-eligibility-rent-ua-students/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260311T100000
DTEND;TZID=America/New_York:20260311T113000
DTSTAMP:20260225T182322Z
CREATED:20251205T173044Z
LAST-MODIFIED:20260225T182322Z
UID:24438-1773223200-1773228600@www.neahma.org
SUMMARY:Waiting List Management
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nKnowing the regulations and processes for managing a HUD property waiting list are put to the test in an MOR. More importantly\, they are key to staying in compliance with Fair Housing laws. This webinar will review creating and maintaining\, opening\, and closing\, placing families with disabled members\, documenting changes\, updating waiting list information\, removing names from the waiting list\, reinstating applicants to the list\, and record-keeping.  \nThis course will reference 4350.3 as well as HUD’s Notice H 2014-16 Waiting List Administration and FHEO’s April 2022 Guidance on Application Processing and Marketing. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/waiting-list-management-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260331T100000
DTEND;TZID=America/New_York:20260331T113000
DTSTAMP:20251205T211306Z
CREATED:20251205T211306Z
LAST-MODIFIED:20251205T211306Z
UID:24481-1774951200-1774956600@www.neahma.org
SUMMARY:Landscaping and Site Sustainability Practices
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nLandscaping and Site Sustainability Practices provides an overview of sustainable landscaping\, xeriscaping\, composting\, stormwater management\, drainage and other site design concepts. While yes\, curb appeal is very important\, what is happening today may not necessarily be “Green” for the future. There are many things to consider when designing and maintaining a green exterior landscaping plan. This module will touch-upon the most important tasks. \nLearning outcomes: \n\nApply sustainable landscape planning guidelines to both existing and new greenspace to facilitate water resource conservation and ecological impacts.\nUse native plantings for appropriate planting zone to minimize watering\, mowing and weed/pest control applications.\nIncorporate the newly developed/amended landscape plan into the Green O&M plan.\nResearch and evaluate what products\, systems and/or processes can be planned for and implemented at a future date that will further complement the existing landscaping program\, thus ensuring continued improvement and in support of the objectives of the green O&M plan.\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/landscaping-and-site-sustainability-practices/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260407T100000
DTEND;TZID=America/New_York:20260407T113000
DTSTAMP:20251205T173752Z
CREATED:20251205T173752Z
LAST-MODIFIED:20251205T173752Z
UID:24446-1775556000-1775561400@www.neahma.org
SUMMARY:Master the Applicant Interview (Protect the Owner’s Credits)
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nThe LIHTC program is unforgiving when an unqualified applicant is moved into a housing credit unit. There are no second chances once they have moved in and a well-conducted interview is insurance against non-compliance. This course covers how the applicant interview is key to Section 42 “due diligence”\, how to establish rapport\, gain trust\, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. It also includes valuable tips on interviewing people with various types of disabilities and how to respond to situations and conversations that commonly occur. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/master-the-applicant-interview-protect-the-owners-credits/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260408T100000
DTEND;TZID=America/New_York:20260408T113000
DTSTAMP:20251205T173916Z
CREATED:20251205T173916Z
LAST-MODIFIED:20251205T173916Z
UID:24448-1775642400-1775647800@www.neahma.org
SUMMARY:Leveraging AI in Property Management
DESCRIPTION:Trainer: Michael Martinez \nRegister Here \n\n\n\n\n\n\nAre you looking for ways to save time and work smarter? This webinar is designed for all roles\, including managers\, leasing agents\, resident service coordinators\, and more—anyone who wants to enhance their efficiency and productivity. We’ll start with an approachable lesson to demystify AI\, uncovering the basics of how these tools work and how to use them effectively. \nLearn how to leverage free\, user-friendly AI tools to streamline communication with residents and leads\, generate creative event ideas\, create detailed notes to file with ease\, and simplify other daily administrative tasks. You’ll leave with practical tips and newfound confidence to harness AI\, putting valuable time back in your day to focus on higher-priority responsibilities. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/leveraging-ai-in-property-management/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260421T100000
DTEND;TZID=America/New_York:20260421T113000
DTSTAMP:20251205T174035Z
CREATED:20251205T174035Z
LAST-MODIFIED:20251205T174035Z
UID:24450-1776765600-1776771000@www.neahma.org
SUMMARY:Performing a Safety Assessment and Job Hazard Analysis
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nWorkplace safety is extremely important within the property management sector. \nThis session will help participants gain a better understanding of the legal implications of and requirements to perform a hazard assessment and job analysis and what hazards currently exist and what can be done to mitigate possible incidents\, accidents and/or illnesses. \nParticipants will learn the key elements of a safety assessment and job hazard analysis\, including: \n\nHow injuries on the job affect both you and the company\nHow to perform a safety assessment and what to look for\nWhat part the job hazard analysis plays in the overall safety assessment\nDevelop strategies to address hazards identified\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/performing-a-safety-assessment-and-job-hazard-analysis/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260526T130000
DTEND;TZID=America/New_York:20260526T143000
DTSTAMP:20260421T120033Z
CREATED:20260330T180629Z
LAST-MODIFIED:20260421T120033Z
UID:25216-1779800400-1779805800@www.neahma.org
SUMMARY:Integrated Pest Management
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nIntegrated Pest Management provides participants with an overview of integrated pest management protocols and why they are important to the maintenance and upkeep of safe and healthy housing. HUD regulations require that all government assisted properties be well-maintained including\, but not limited to being pest-free. The integrated pest management (IPM) plan provides ongoing guidance to ensure compliance and is also part of the larger Green O&M Plan. \nLearning outcomes: \n\nImplement the basic principles of IPM with an understanding of how and why this multifaceted approach is important.\nUtilize both scheduled as well as ad-hoc inspections to identify issues or potential problems in various locations.\nResearch\, qualify\, select and collaborate with the designated IPM contractor performing services at the community.\nUnderstand the required elements of a successful IPM program and how to ensure compliance with measurable favorable results.\nEducate residents on the importance of this initiative as it affects them and why ownership and management need their cooperation.\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/integrated-pest-management/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260602T100000
DTEND;TZID=America/New_York:20260602T113000
DTSTAMP:20260505T141820Z
CREATED:20260505T141820Z
LAST-MODIFIED:20260505T141820Z
UID:25273-1780394400-1780399800@www.neahma.org
SUMMARY:How to Complete a HUD Budget-Based Rent Increase
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nBudget-Based Rent Increase submissions are often delayed or denied due to the Owner submitting an incomplete package. \nIn this course you will learn what\, when and how to submit your package\, how to respond to follow-up questions and requests from HUD\, and when and how you can appeal a denial or partial denial of your request. \nThe course is applicable: \n\nSection 8 projects who have been renewed under Options 2 and 4\, or 3 Lite and some Option 5 projects.\n202 PACs\, 202 PRACs\, 811 PRACs\nHUD-insured projects where a budget is usually the only way to obtain a rent increase.\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/how-to-complete-a-hud-budget-based-rent-increase/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260609T100000
DTEND;TZID=America/New_York:20260609T113000
DTSTAMP:20260505T142605Z
CREATED:20260505T142605Z
LAST-MODIFIED:20260505T142605Z
UID:25277-1780999200-1781004600@www.neahma.org
SUMMARY:Reduce Your Risk of Fair Housing Violations in Screening Applicants
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nViolating the fair housing laws does not require an intent to discriminate against a protected class. If the result of the application of your current policies is judged to have a discriminatory effect\, good intentions will not save the day. \nThe office of Fair Housing and Equal Opportunity (FHEO) is laser focused on disparate impact discrimination centering around criminal screening\, nuisance ordinances\, crime-free programs\, domestic violence\, and restrictions on sources of income. Meanwhile\, 56% of all fair housing complaints filed by tenants and federally funded private agencies are around disability. \nLearn how your organization’s policies and procedures can be updated to reduce your risk of violating fair housing laws. \nAttendees will learn: \n\nHow to revise their policies and procedures to minimize risk\nProvide tools for team members to help them avoid fair housing pitfalls\nEnsure consistency and fairness in taking and processing applications.\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/reduce-your-risk-of-fair-housing-violations-in-screening-applicants/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260618T100000
DTEND;TZID=America/New_York:20260618T113000
DTSTAMP:20260505T143139Z
CREATED:20260505T143139Z
LAST-MODIFIED:20260505T143139Z
UID:25283-1781776800-1781782200@www.neahma.org
SUMMARY:The Management and Occupancy Review (MOR): Ready\, Set\, Go!
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nThe Management and Occupancy Review (MOR) is how HUD proves to taxpayers and to Congress that subsidy dollars are being wisely spent. So\, whether performed by HUD\, the PBCA\, or CA\, owners and managers are held to a high standard before\, during and after the review. \nThis course is an overview of what to expect\, how to prepare\, what to do at “zero Hours” and how to respond when it is over. We will also review HUD’s new method for establishing MOR schedules and how HOTMA will affect your MOR scores. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/the-management-and-occupancy-review-mor-ready-set-go-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260716T100000
DTEND;TZID=America/New_York:20260716T113000
DTSTAMP:20260615T143615Z
CREATED:20260615T143615Z
LAST-MODIFIED:20260615T143615Z
UID:26041-1784196000-1784201400@www.neahma.org
SUMMARY:Navigating Section 8 Contract Renewal Options
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nDesigned to guide multifamily property owners and managers through the essential processes and options for renewing Section 8 Housing Assistance Payment (HAP) contracts. This course will cover the six primary renewal options\, key documentation requirements\, and practical tips for a smooth renewal process. \nWith a focus on real-world applications and common challenges\, participants will gain a clear understanding of how to maintain compliance while maximizing the benefits of Section 8 contracts. Downloadable resources are included to enhance learning and provide actionable insights. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/navigating-section-8-contract-renewal-options/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260721T100000
DTEND;TZID=America/New_York:20260721T113000
DTSTAMP:20260618T170645Z
CREATED:20260618T170645Z
LAST-MODIFIED:20260618T170645Z
UID:26057-1784628000-1784633400@www.neahma.org
SUMMARY:HUD's New Approach to Assistance Animals: What Housing Providers Need to Know
DESCRIPTION:Trainer: Debbie Piltch \nRegister Here \n\n\n\n\n\n\nNewly Added Training! \nHUD recently released new guidance (May 22\, 2026) that changes how it will review complaints involving assistance animals and emotional support animals (ESAs) under the Fair Housing Act. This session will explain what has changed\, including HUD’s decision to move away from previous ESA guidance and focus more closely on animals that are trained to perform disability-related tasks. Participants will learn what this means for evaluating accommodation requests\, applying pet policies\, requesting documentation\, and reducing fair housing risk.  \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/huds-new-approach-to-assistance-animals-what-housing-providers-need-to-know/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260728T130000
DTEND;TZID=America/New_York:20260728T143000
DTSTAMP:20260513T151849Z
CREATED:20260505T144536Z
LAST-MODIFIED:20260513T151849Z
UID:25299-1785243600-1785249000@www.neahma.org
SUMMARY:Effective and Predictive Maintenance Planning
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nPreventive maintenance has always been an important task that we perform at our properties. This session will take that principle one step further by adding predictive maintenance and its importance. \nParticipants will learn the key elements of an effective PM and PdM program\, including: \n\nDefining the different types of maintenance\nUnderstanding financial implications\nChallenges to managing an effective PM and PdM program\nHow to present your project ideas to leadership so that they get approved\nEnsuring success and ongoing results\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/effective-preventative-and-predicting-maintenance-planning/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260806T100000
DTEND;TZID=America/New_York:20260806T113000
DTSTAMP:20260505T144929Z
CREATED:20260505T144929Z
LAST-MODIFIED:20260505T144929Z
UID:25303-1786010400-1786015800@www.neahma.org
SUMMARY:The Evolution of Service Coordination: Understanding Your Role
DESCRIPTION:Trainer: Melissa Harris \nRegister Here \n\n\n\n\n\n\nService coordination has evolved greatly in the last three decades. What began as information and referral is now rooted in a proactive and holistic approach to resident support and wellness. This presentation will provide an overview of the changing nature of service coordination and will also highlight program expectations\, the impacts Service Coordinators have on their properties\, and best practices for building your program. HUD’s Service Coordinators in Multifamily Housing Resource Guide will also be reviewed. \nLearning Objectives: \n· Understand the history of service coordination and how it has informed present program standards and best practices. \n· Review HUD expectations for Multifamily Service Coordinators. \n· Recognize opportunities for the continued growth of the profession. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/the-evolution-of-service-coordination-understanding-your-role/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260818T100000
DTEND;TZID=America/New_York:20260818T113000
DTSTAMP:20260505T145218Z
CREATED:20260505T145218Z
LAST-MODIFIED:20260505T145218Z
UID:25307-1787047200-1787052600@www.neahma.org
SUMMARY:Do the Right Thing - Property Management Ethics
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nDoing the right thing is not always obvious and frequently is not easy. Subscribing to a professional “code of ethics” is important but understanding and applying that code to real world situations requires study and practice. \nThis course goes beyond the codes with straight talk about doing the right thing. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/do-the-right-thing-property-management-ethics/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260909T090000
DTEND;TZID=America/New_York:20260909T170000
DTSTAMP:20260716T152051Z
CREATED:20260716T152038Z
LAST-MODIFIED:20260716T152051Z
UID:26092-1788944400-1788973200@www.neahma.org
SUMMARY:EIV 101: Systems Overview
DESCRIPTION:Trainer: Nicki Scott \nRegister Here \n\n\n\n\n\n\n\nThis recently revamped training is designed for both new and current HUD Enterprise Income Verification (EIV) System users. It provides a comprehensive overview of the system’s purpose\, proper utilization\, and the importance of full use\, along with guidance on demonstrating EIV compliance for Management Occupancy Reviews (MOR).  \nParticipants will gain a clear understanding of:  \n\nSystem access requirements\nBest practices for safeguarding EIV data\nMaster Binder maintenance standards\nEIV report scheduling\nData interpretation\nAppropriate follow-up actions\n\n\n  \n\n\n\n\n\n\n$429 NEAHMA Members \n$629 Non Members
URL:https://www.neahma.org/events/eiv-101-systems-overview-3/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260910T100000
DTEND;TZID=America/New_York:20260910T113000
DTSTAMP:20260716T152351Z
CREATED:20260716T152351Z
LAST-MODIFIED:20260716T152351Z
UID:26098-1789034400-1789039800@www.neahma.org
SUMMARY:The Hardest Conversations: The Leadership Art of Delivering Difficult News
DESCRIPTION:Trainer: Michael Martinez \nRegister Here \n\n\n\n\n\n\n\nNo one becomes a leader to deliver bad news\, but every leader eventually has to. \nWhether you’re a property manager\, leasing professional\, member of the maintenance team\, regional manager\, or executive\, difficult conversations are part of the job. Through the unique lens of affordable housing\, this session explores how to navigate those moments with confidence\, empathy\, and professionalism. \nYou’ll learn practical techniques to communicate difficult messages\, say “no” without damaging trust\, lead through moments of uncertainty\, and strengthen relationships with residents\, coworkers\, and your teams through real-world examples and hands-on scenarios. \nJoin this engaging workshop to build the confidence and communication skills needed to lead difficult conversations with professionalism\, empathy\, and impact. \n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/the-hardest-conversations-the-leadership-art-of-delivering-difficult-news/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260915T100000
DTEND;TZID=America/New_York:20260915T113000
DTSTAMP:20260716T152537Z
CREATED:20260716T152537Z
LAST-MODIFIED:20260716T152537Z
UID:26101-1789466400-1789471800@www.neahma.org
SUMMARY:Self-Leadership: Mastering the Inner You
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nAs we grow\, we learn to become leaders. Being a leader seems to be natural for some\, and learned for most others. No matter how we have become a leader\, it is important to remember that we must lead ourselves before we lead others. You first need to take the time to look inward to see how you can assess\, motivate\, and improve your own leadership abilities. \nWith our “Self-Leadership” workshop\, you will discover some specific ways of how to be a better leader\, not only for yourself\, but for those you lead. \nWe will share proven strategies to help you guide yourself in positives ways. This will enhance who you are as a leader and inspire others to do the same. \nRemember\, “leaders do not create followers\, they create more leaders!” Tom Peters \nWorkshop Objectives: \n\nUnderstand what self-leadership is and why it is important.\nLearn how to motivate yourself.\nHow to think positively.\nLearn how to set SMART goals.\nHow to implement these strategies to build your team.\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/self-leadership-mastering-the-inner-you/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260916T090000
DTEND;TZID=America/New_York:20260916T170000
DTSTAMP:20260716T152216Z
CREATED:20260716T152216Z
LAST-MODIFIED:20260716T152216Z
UID:26095-1789549200-1789578000@www.neahma.org
SUMMARY:EIV 201: Reviewing and Resolving Income Discrepancies
DESCRIPTION:Trainer: Nicki Scott \nRegister Here \n\n\n\n\n\n\n\nThis training is essential for both new and experienced HUD Enterprise Income Verification (EIV) System users. EIV 201 builds on the fundamentals covered in the 101 session\, offering an in-depth look at navigating income discrepancies and applying best practices. Along with a detailed review of real case studies of varying complexity. \nParticipants will gain a strong understanding of: \n\nHUD interim recertification requirements\nReporting timelines\nProper investigation and documentation methods\n\n\n  \n\n\n\n\n\n\n$429 NEAHMA Members \n$629 Non Members
URL:https://www.neahma.org/events/eiv-201-reviewing-and-resolving-income-discrepancies-5/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260917T100000
DTEND;TZID=America/New_York:20260917T113000
DTSTAMP:20260716T152739Z
CREATED:20260716T152739Z
LAST-MODIFIED:20260716T152739Z
UID:26104-1789639200-1789644600@www.neahma.org
SUMMARY:Terminations in Subsidized Housing: Assistance and Tenancy
DESCRIPTION:Trainer: Gwen Volk \nRegister Here \n\n\n\n\n\n\nFor subsidized tenants\, there are three types of termination: \n\nTermination of housing assistance\nTermination of tenancy by the owner\nTermination of tenancy by the tenant\n\nUnderstanding when and how to apply the rules can be confusing. This session clearly explains the differences between the grounds\, procedures\, and timelines for each type of termination and includes a discussion of how EIV discrepancies and repayment agreements come into play for both termination of assistance and termination of tenancy. \n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/terminations-in-subsidized-housing-assistance-and-tenancy/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260924T100000
DTEND;TZID=America/New_York:20260924T113000
DTSTAMP:20260731T172330Z
CREATED:20260515T133006Z
LAST-MODIFIED:20260731T172330Z
UID:25336-1790244000-1790249400@www.neahma.org
SUMMARY:Beyond Repairs: Fair Housing for Maintenance Professionals
DESCRIPTION:Trainer: Michael Martinez \nRegister Here \n\n\n\n\n\n\nMaintenance professionals are more than repair technicians\, they are the eyes and ears of the property.\n \nFrom resident interactions and work orders to reasonable accommodations and community concerns\, maintenance teams often encounter fair housing situations before anyone else on site. The challenge is recognizing them.\nThis interactive session explores fair housing from the maintenance perspective through operational situations teams face every day. Participants will gain insight into how fair housing connects to everyday maintenance operations and how maintenance teams can confidently navigate fair housing situations in day-to-day operations.\nValuable for anyone involved in property operations\, this session is especially relevant for maintenance technicians\, maintenance supervisors\, property managers\, all site staff\, operational leaders\, and executives looking to strengthen their understanding of fair housing through the lens of real-world property operations and resident experience.\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/beyond-repairs-fair-housing-for-maintenance-professionals/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261015T100000
DTEND;TZID=America/New_York:20261015T113000
DTSTAMP:20260908T160358Z
CREATED:20260908T160358Z
LAST-MODIFIED:20260908T160358Z
UID:26205-1792058400-1792063800@www.neahma.org
SUMMARY:The Fork in the Road: Where Management and Maintenance Meet
DESCRIPTION:Trainer: Scott Ployer \nRegister Here \n\n\n\n\n\n\nLearning Outcomes and Key Elements of this course are: \n\n\nHow to collaborate as a true partner. \n\n\nHow to foster higher degrees of teamwork. \n\n\nThe characteristics of a high-performance team and how to manage them. \n\n\nThe importance of effective and consistent communication. \n\n\nHow to manage a remote workforce. \n\n\nHow to train your high-performance teams. \n\n\nThe techniques of an effective team meeting. \n\n\n  \n\n\n\n\n\n\n$129 NEAHMA Members \n$209 Non Members
URL:https://www.neahma.org/events/the-fork-in-the-road-where-management-and-maintenance-meet/
CATEGORIES:WEBINARS
END:VEVENT
END:VCALENDAR