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DTSTART;TZID=America/New_York:20170920T100000
DTEND;TZID=America/New_York:20170920T113000
DTSTAMP:20170714T135552Z
CREATED:20170713T211603Z
LAST-MODIFIED:20170714T135552Z
UID:16763-1505901600-1505907000@www.neahma.org
SUMMARY:Repayment Agreement NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Nicki Scott \nOur course on Repayment Agreements is designed to help Owners and Agents better understand the Department of Housing and Urban Developments\, or HUDs\, objective of reducing administrative and subsidy payment errors in order to assure that the right benefits go to the right persons. HUD has provided tools and guidance to Owners with the expectation of reducing assistance payment errors\, mismanagement and/or fraud. Throughout this course\, we will review the requirements detailed in Chapters 8 and 9 of the Handbook\, which address the actions that Owners must\, should and may take upon discovering a discrepancy and/or possible error that affects a tenants rent and/or eligibility. Next\, HUD has very specific requirements regarding tenant and/or Owner repayment agreements. We will detail these requirements as well as provide guidance on successfully negotiating and entering into a repayment agreement with a tenant. Additionally\, HUD recognizes the financial and administrative burden of investigating and documenting discrepancies and/or possible errors. We will review the guidance in the Handbook stating that Owners may retain a portion of the repayments they collect from tenants to defray the cost of pursuing these cases. Finally\, throughout this course we will use a case study to highlight HUDs requirement of investigating and documenting discrepancies and/or possible errors and entering into repayment agreements with tenants in order to reimburse HUD for improper subsidy payments. \n 
URL:https://www.neahma.org/events/repaymentagreementwebinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171004T100000
DTEND;TZID=America/New_York:20171004T113000
DTSTAMP:20170824T195417Z
CREATED:20170713T203938Z
LAST-MODIFIED:20170824T195417Z
UID:16761-1507111200-1507116600@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. \nThis training will highlight the three exceptions to HUDs Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In. \n 
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-3/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171019T100000
DTEND;TZID=America/New_York:20171019T113000
DTSTAMP:20170911T201038Z
CREATED:20170725T163352Z
LAST-MODIFIED:20170911T201038Z
UID:16812-1508407200-1508412600@www.neahma.org
SUMMARY:Bed Bug Integrated Pest Management (IPM) NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Heather Staggs \nBed Bug Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to bed bug pest management. The plan is based on common-sense practices in dealing with pests and insects in order to help keep your property protected. Bed bug IPM programs use comprehensive information on the life cycles of bed bugs and their interaction with the environment. IPM information along with an appropriate pest control method may be used to diminish pest damage by the most economical resources available and with the least possible hazard to people\, property\, and the environment. \nCreating an effective bed bug IPM plan will save you time and money and provide a more comfortable living environment for the residents at your property. \nItems covered in this class include: \n  Everything you did not know about bed bugs and more \nWhat\, Why and How of IPM plans? \nUnit inspections \nHow educate your residents to keep from bringing in bed bugs into your buildings \nWhat to look for in an Exterminator
URL:https://www.neahma.org/events/bed-bug-integrated-pest-management-ipm-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171120T100000
DTEND;TZID=America/New_York:20171120T113000
DTSTAMP:20171031T193026Z
CREATED:20171031T175940Z
LAST-MODIFIED:20171031T193026Z
UID:17274-1511172000-1511177400@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. This training will highlight the three exceptions to HUDs Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In.
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-4/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171128T140000
DTEND;TZID=America/New_York:20171128T153000
DTSTAMP:20170905T171807Z
CREATED:20170628T205213Z
LAST-MODIFIED:20170905T171807Z
UID:16726-1511877600-1511883000@www.neahma.org
SUMMARY:NAHMA Presents Key People Skills for Property Management Staffers -- Communicating with Confidence
DESCRIPTION:REGISTER HERE \nWhether it is a conversation with a coworker\, resident or contractor\, an email going out to a group of people or report being written to share information on an important topic\, communicating effectively can be a challenge. Even when we work extra hard to deliver clear and concise details\, it is not uncommon for messages to be misunderstood by the person\, or people on the receiving end of the message were trying to deliver. Believe it or not\, the use of conversation models and tools can help make communicating easier and much more effective! \nDuring our upcoming webinar\, Communicating with Confidence\, we will talk about many different aspects of communication\, including: \n\nDifferent types of communication\nConnecting with your audience\nEffective customer service\nDelivering feedback\nDifficult conversations\n\nWho should attend? \nThis session is designed for: \n\nSite staff\, including property managers\, assistant managers\, compliance specialists\, service coordinators and maintenance supervisors\nCorporate or headquarters staff\, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; HR\, accounting and technical staff; etc.\n\nHere are the details: \nDate:     Tuesday\, November 28\, 2017 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific\nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF).
URL:https://www.neahma.org/events/nahma-presents-key-people-skills-property-management-staffers-communicating-confidence/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180110T130000
DTEND;TZID=America/New_York:20180110T143000
DTSTAMP:20171207T153607Z
CREATED:20171207T145033Z
LAST-MODIFIED:20171207T153607Z
UID:17487-1515589200-1515594600@www.neahma.org
SUMMARY:Reasonable Accommodations: Pet Policy vs. Service/Companion Animals Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nMany fair housing violations are related to not implementing reasonable accommodations policies and procedures accurately. It is important that affordable and public housing providers understand the fundamentals of Section 504 to avoid any violations and limit litigation. \n  \nAt the completion of this webinar\, participants will be able to: \n\nAcquire basic awareness of Federal\, State\, Local\, Fair Housing and Section 504 of the Rehabilitation Act of 1973\nEnhance their understanding of General Reasonable Accommodation and Modifications Guidelines. (Best Practices)\nAware of the differences between pets and companion/service animals\nIdentify tools for making Housing Program(s) Accessible.\n\nSPEAKER BIO  \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/reasonable-accommodations-pet-policy-vs-service-companion-animals-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180116T140000
DTEND;TZID=America/New_York:20180116T153000
DTSTAMP:20171206T162824Z
CREATED:20171206T151153Z
LAST-MODIFIED:20171206T162824Z
UID:17465-1516111200-1516116600@www.neahma.org
SUMMARY:NAHMA Presents Key People Skills for Property Management Staffers: Management in the Modern Workplace Webinar
DESCRIPTION:NAHMA Presents Key People Skills for Property Management Staffers: Management in the Modern Workplace \n\nREGISTER TODAY\n \nBeing a good manager in the 21st century workplace takes more than assigning work and making sure things get done. It requires good relationship skills\, creating an environment where everyone can do their best work\, and finding creative ways to achieve important goals. \n  \nOn Tuesday\, January 16\, 2018\, we will take a close look at skills and capabilities that will help you become a strong manager. Topics to be covered will include: \n  \n\nDeveloping your management style\nThe importance of Emotional Intelligence\nEstablishing presence and credibility\nConnecting with direct reports\, peers and your manager\nManaging to get results\n\n  \nThis session is designed for: \n\nProperty management staffers\nCorporate or headquarters staff\, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; HR\, accounting and technical staff; etc.\n\nHere are the details: \nDate:     January 16\, 2018 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific\nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF).
URL:https://www.neahma.org/events/nahma-presents-key-people-skills-property-management-staffersmanagement-themodern-workplace-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180117T100000
DTEND;TZID=America/New_York:20180117T113000
DTSTAMP:20171205T183556Z
CREATED:20171205T183556Z
LAST-MODIFIED:20171205T183556Z
UID:17432-1516183200-1516188600@www.neahma.org
SUMMARY:Service Programs on a Shoestring NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nPresenter- Gwen Volk\, In Focus \nNot everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. Take it from someone whose properties won two national awards- largely for their outstanding service programs  without benefit of large budgets or professional service coordination: You too can do quality programs on a shoestring.
URL:https://www.neahma.org/events/service-programs-shoestring-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180124T100000
DTEND;TZID=America/New_York:20180124T113000
DTSTAMP:20171205T183822Z
CREATED:20171205T183822Z
LAST-MODIFIED:20171205T183822Z
UID:17434-1516788000-1516793400@www.neahma.org
SUMMARY:Repayment Agreements NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Nicki Scott \nOur course on Repayment Agreements is designed to help Owners and Agents better understand the Department of Housing and Urban Developments\, or HUDs\, objective of reducing administrative and subsidy payment errors in order to assure that the right benefits go to the right persons. HUD has provided tools and guidance to Owners with the expectation of reducing assistance payment errors\, mismanagement and/or fraud. Throughout this course\, we will review the requirements detailed in Chapters 8 and 9 of the Handbook\, which address the actions that Owners must\, should and may take upon discovering a discrepancy and/or possible error that affects a tenants rent and/or eligibility. Next\, HUD has very specific requirements regarding tenant and/or Owner repayment agreements. We will detail these requirements as well as provide guidance on successfully negotiating and entering into a repayment agreement with a tenant. Additionally\, HUD recognizes the financial and administrative burden of investigating and documenting discrepancies and/or possible errors. We will review the guidance in the Handbook stating that Owners may retain a portion of the repayments they collect from tenants to defray the cost of pursuing these cases. Finally\, throughout this course we will use a case study to highlight HUDs requirement of investigating and documenting discrepancies and/or possible errors and entering into repayment agreements with tenants in order to reimburse HUD for improper subsidy payments.
URL:https://www.neahma.org/events/repayment-agreements-neahma-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180125T100000
DTEND;TZID=America/New_York:20180125T113000
DTSTAMP:20171205T193101Z
CREATED:20171205T193101Z
LAST-MODIFIED:20171205T193101Z
UID:17437-1516874400-1516879800@www.neahma.org
SUMMARY:What is Income NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Anita Moseman \nWhat is and is not income? \nHow do I calculate income? \nWhat does the HUD handbook say? \nIs it different for tax credit properties?  \nThis and more will be covered in this webinar. \n  \n 
URL:https://www.neahma.org/events/income-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180130T100000
DTEND;TZID=America/New_York:20180130T113000
DTSTAMP:20180109T180501Z
CREATED:20171205T193533Z
LAST-MODIFIED:20180109T180501Z
UID:17439-1517306400-1517311800@www.neahma.org
SUMMARY:HUD's New Guidance on Criminal Backgrounds NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nTrainer: Anita Moseman \n  \nWhat is HUD’s guidance on criminal backgrounds. \nHow does this apply to protected classes and Fair Housing? \n Is there a safe harbor?   \nWhat should be done at this point?
URL:https://www.neahma.org/events/huds-new-guidance-criminal-backgrounds-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180206T100000
DTEND;TZID=America/New_York:20180206T113000
DTSTAMP:20180129T180436Z
CREATED:20171205T195011Z
LAST-MODIFIED:20180129T180436Z
UID:17450-1517911200-1517916600@www.neahma.org
SUMMARY:Medical Expenses and Calculations Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Anita Moseman \n Who qualifies for a a medical expense?   \nWhat is is not counted as a medical expense.  \n How do you verify medical expenses?    \nHow do you calculate medical expenses.  \n These are the things that will be discussed in this webinar.
URL:https://www.neahma.org/events/medical-expenses-calculations-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180207T100000
DTEND;TZID=America/New_York:20180207T113000
DTSTAMP:20171205T194313Z
CREATED:20171205T194150Z
LAST-MODIFIED:20171205T194313Z
UID:17444-1517997600-1518003000@www.neahma.org
SUMMARY:COQ Made Easy Webinar
DESCRIPTION:REGISTER HERE  \nFREE WEBINAR! \nTrainer: Gwen Volk\, GWEN VOLK INFOCUS\, INC. \nFocus: Do you have an unfinished Communities of Quality application under a pile on your desk?\nHave you been procrastinating on even starting one? This workshop takes the mystery\, fear\, dread\nand anxiety out of the COQ application process. Learn how to:\n(1) pre-qualify your property before starting the paperwork\,\n(2) identify categories where you may be lacking\,\n(3) develop a strategy to obtain the points you need\, and\n(4) set up a “who does what\, when & how” schedule with a target date for submitting your application.
URL:https://www.neahma.org/events/coq-made-easy-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180221T100000
DTEND;TZID=America/New_York:20180221T113000
DTSTAMP:20180124T163529Z
CREATED:20171205T194850Z
LAST-MODIFIED:20180124T163529Z
UID:17448-1519207200-1519212600@www.neahma.org
SUMMARY:Death of  Tenant Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Frank Flynn\, Flynn Law Group \nThe purpose of this seminar is to illustrate the difficult aspects associated with the death of a tenant. When a resident passes away the role of a Resident Service Coordinator and Property Manager can become confusing and even complicated. Though it is tempting to help a grieving family in any way possible\, the way you handle such a situation may expose the landlord to issues of liability that you may not have anticipated; it is important to be aware of the legal implications for the property\, Management Company or owner. During this seminar we will review the requirements of the probate system\, estate laws\, HUD regulations\, different routes to recover possession of the unit\, as well as risk management.
URL:https://www.neahma.org/events/death-tenant-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180222T080000
DTEND;TZID=America/New_York:20180222T170000
DTSTAMP:20180223T023932Z
CREATED:20180223T023932Z
LAST-MODIFIED:20180223T023932Z
UID:17880-1519286400-1519318800@www.neahma.org
SUMMARY:Creating Empathy for Resident Living With Mental Health Conditions Webinar
DESCRIPTION:REGISTER HERE \n  \nTrainer: Ruben Rivera-Jackman\, MNP \nSeeing the individual first\, not the illness \nOlder adults\, those aged 60 or above\, make important contributions to society as family members\, volunteers and as active participants in the workforce. While most have good mental health\, many older adults are at risk of developing mental disorders\, neurological disorders or substance use problems as well as other health conditions such as diabetes\, hearing loss\, and osteoarthritis. Over 20% of adults aged 60 and over suffer from a mental or neurological disorder Furthermore\, as people age\, they are more likely to experience several conditions at the same time. As baby-boomers\, the largest aging population in U.S. history enter the affordable housing arena\, housing providers will need to be prepared to address and advocate on behalf of their residents living with mental health condition. This interactive presentation will provide general guidelines for creating empathy in independent and affordable living communities to ensure that all residents can live in a safe environment.\nWebinar Participants Will:\n Increase awareness of Mental Health Statistics in the U.S.\n Understand the psycho-social impacts of stigma associated with living with a mental health condition\n Enhanced understanding regarding the barriers to access and treatment\n Identify strategies for creating empathy among residents living in independent and affordable housing communities \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/creating-empathy-resident-living-mental-health-conditions-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180227T130000
DTEND;TZID=America/New_York:20180227T143000
DTSTAMP:20180212T215728Z
CREATED:20180111T153124Z
LAST-MODIFIED:20180212T215728Z
UID:17616-1519736400-1519741800@www.neahma.org
SUMMARY:Challenging Behaviors Associated with Untreated Mental Health Conditions Webinar 1 PM
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNP \nThis session will provide basic information regarding mental health conditions and the behaviors associated with untreated mental health conditions and provide strategies for addressing such behaviors in independent living communities.. \nAt the completion of this webinar\, participants will be able to:\n1. Enhance their knowledge of mental health conditions;\n2. Increase awareness of treatment and medication options; and\,\n3. Identify tips and resources for responding to challenging behaviors \nSPEAKER BIO \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/challenging-behaviors-associated-untreated-mental-health-conditions-webinar-1-pm/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180228T130000
DTEND;TZID=America/New_York:20180228T143000
DTSTAMP:20171207T171300Z
CREATED:20171207T165704Z
LAST-MODIFIED:20171207T171300Z
UID:17494-1519822800-1519828200@www.neahma.org
SUMMARY:Mental Health Crisis Planning Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNP \nOur behaviors are a demonstration of who we are and how we communicate our response to daily living. Older-adults with mental health conditions are a heterogenous population\, most of whom live and want to continue to remain in their community. Through various educational techniques\, this comprehensive will provide guidelines for supporting adults with mental health conditions in the independent housing setting. \nAt the completion of this webinar\, participants will be able to:\n1. Understand the barriers that older-adults face when accessing mental health services\n2. Identify strategies for respond to a mental health crisis\n3. Develop a plan of action for older-adults experiencing mental health Decompensation\n4. Apply appropriate housing recommendations \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/mental-health-crisis-planning-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180314T100000
DTEND;TZID=America/New_York:20180314T113000
DTSTAMP:20171206T184446Z
CREATED:20171205T195740Z
LAST-MODIFIED:20171206T184446Z
UID:17454-1521021600-1521027000@www.neahma.org
SUMMARY:2 Part EIV Income Discrepancies NEAHMA Webinar-Part 1
DESCRIPTION:REGISTER HERE \nRegistering for both parts at the same time. This will be recorded for your review afterwards. \nPresenter: Nicki Scott \nPart 1: March 14\nPart 2: March 21 \nHUD implemented EIV in order to promote income and rent integrity and make sure that the right benefits go to the right persons. Our training on EIV Income Discrepancies will provide participants with a detailed step by step best practice approach for reviewing and resolving EIV income discrepancy cases. Throughout the training we will provide detailed steps on how to determine if an EIV income discrepancy is valid or invalid\, highlight HUDs requirements for Income Discrepancy Report resolution\, as well as discuss Owner actions for addressing tenant failure to comply with EIV requirements. We will use examples throughout this course to provide participants with hands on experience in performing the step by step process of investigating and documenting EIV income discrepancies.
URL:https://www.neahma.org/events/2-part-eiv-income-discrepancies-neahma-webinar-part-1/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180320T100000
DTEND;TZID=America/New_York:20180320T113000
DTSTAMP:20180202T205441Z
CREATED:20180202T205145Z
LAST-MODIFIED:20180202T205441Z
UID:17711-1521540000-1521545400@www.neahma.org
SUMMARY:Enforcement of Non Smoking Policies Webinar
DESCRIPTION:REGISTER HERE \n  \n \nEnforcement of Non Smoking Policies \nThis seminar led by Attorney Frank A. Flynn is intended to inform and benefit Property Managers and Owners of subsidized and market rate properties on compliance with Non Smoking. \nThe seminar will explore improving the health of your residents\, avoidance of lawsuits and saving money through the enforcement and implementation at your property. The seminar will include real hypothetical situations and an open Q& A forum.
URL:https://www.neahma.org/events/enforcement-non-smoking-policies-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180321T100000
DTEND;TZID=America/New_York:20180321T113000
DTSTAMP:20180202T205026Z
CREATED:20171205T195735Z
LAST-MODIFIED:20180202T205026Z
UID:17455-1521626400-1521631800@www.neahma.org
SUMMARY:2 Part EIV Income Discrepancies NEAHMA Webinar-Part 2 10AM
DESCRIPTION:REGISTER HERE \nRegistering for both parts at the same time. This will be recorded for your review afterwards. \nPresenter: Nicki Scott \nPart 1: March 14\nPart 2: March 21 \nHUD implemented EIV in order to promote income and rent integrity and make sure that the right benefits go to the right persons. Our training on EIV Income Discrepancies will provide participants with a detailed step by step best practice approach for reviewing and resolving EIV income discrepancy cases. Throughout the training we will provide detailed steps on how to determine if an EIV income discrepancy is valid or invalid\, highlight HUDs requirements for Income Discrepancy Report resolution\, as well as discuss Owner actions for addressing tenant failure to comply with EIV requirements. We will use examples throughout this course to provide participants with hands on experience in performing the step by step process of investigating and documenting EIV income discrepancies.
URL:https://www.neahma.org/events/2-part-eiv-income-discrepancies-neahma-webinar-part-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180322T100000
DTEND;TZID=America/New_York:20180322T113000
DTSTAMP:20180305T164047Z
CREATED:20180305T163841Z
LAST-MODIFIED:20180305T164047Z
UID:17968-1521712800-1521718200@www.neahma.org
SUMMARY:Basic HUD Eligibility Webinar
DESCRIPTION:REGISTER HERE \n  \nTrainer: Anita Moseman \nWhat are the basic factors in determining that an applicant is eligible for you HUD property. \nWe’ll go over what HUD requires us to do to determine that an applicant is eligible and also what some best practices are in making this determination.
URL:https://www.neahma.org/events/basic-hud-eligibility-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180327T100000
DTEND;TZID=America/New_York:20180327T113000
DTSTAMP:20171206T174144Z
CREATED:20171206T165345Z
LAST-MODIFIED:20171206T174144Z
UID:17472-1522144800-1522150200@www.neahma.org
SUMMARY:Challenges in Layered Properties Webinar
DESCRIPTION:  \nREGISTER HERE \n  \nThe IRS says that when you have layered programs at a tax credit property\, you need to be in compliance with each program.   \nSometimes that’s impossible.  \n In this webinar we will discuss the challenges of managing layered properties\, including the most difficult challenges and tips on the best practices when these challenges occur.
URL:https://www.neahma.org/events/challenges-layered-properties-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180328T100000
DTEND;TZID=America/New_York:20180328T113000
DTSTAMP:20171205T200551Z
CREATED:20171205T200551Z
LAST-MODIFIED:20171205T200551Z
UID:17461-1522231200-1522236600@www.neahma.org
SUMMARY:The Student Rules: Keeping Them Straight Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter- Gwen Volk\, In Focus \nEvery program has its own student rules  all can be confusing  both individually and when programs are combined. The webinar breaks down the rules for Section 8\, LIHC\, Bond\, Rural Development\, HOME\, RAD\, and other programs. Students will receive a helpful handout in addition they can use to help them keep the rules straight. A real-world practicality will be included as a sample of Student Rule Challenges are presented and solved throughout the webinar.
URL:https://www.neahma.org/events/student-rules-keeping-straight-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180403T100000
DTEND;TZID=America/New_York:20180403T113000
DTSTAMP:20180223T031646Z
CREATED:20180118T220158Z
LAST-MODIFIED:20180223T031646Z
UID:17670-1522749600-1522755000@www.neahma.org
SUMMARY:The New Marijuana Law regarding Marijuana in Housing Webinar 10AM
DESCRIPTION:REGISTER HERE \nTrainer: Frank Flynn\, Flynn Law Group \nRecently\, the topic of marijuana has been in the front page of newspapers and some states have legalized the medical use of marijuana.\nThe question arises what should property managers do when marijuana is found in apartments of federally subsidized properties?\nWhat about condos and market rate properties?\nWhat effect do current state laws have on eviction cases and landlord responsibilities?\nAttorney Frank A. Flynn will examine current federal policies and state laws regarding marijuana use.
URL:https://www.neahma.org/events/new-marijuana-law-regarding-marijuana-housing-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180403T130000
DTEND;TZID=America/New_York:20180403T143000
DTSTAMP:20180223T031641Z
CREATED:20180223T030736Z
LAST-MODIFIED:20180223T031641Z
UID:17895-1522760400-1522765800@www.neahma.org
SUMMARY:Creating Empathy for Resident Living With Mental Health Conditions Webinar 1PM
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nSeeing the individual first\, not the illness \nOlder adults\, those aged 60 or above\, make important contributions to society as family members\, volunteers and as active participants in the workforce. While most have good mental health\, many older adults are at risk of developing mental disorders\, neurological disorders or substance use problems as well as other health conditions such as diabetes\, hearing loss\, and osteoarthritis. Over 20% of adults aged 60 and over suffer from a mental or neurological disorder Furthermore\, as people age\, they are more likely to experience several conditions at the same time. As baby-boomers\, the largest aging population in U.S. history enter the affordable housing arena\, housing providers will need to be prepared to address and advocate on behalf of their residents living with mental health condition. This interactive presentation will provide general guidelines for creating empathy in independent and affordable living communities to ensure that all residents can live in a safe environment. \nWebinar Participants Will:\nIncrease awareness of Mental Health Statistics in the U.S.\nUnderstand the psycho-social impacts of stigma associated with living with a mental health condition\nEnhanced understanding regarding the barriers to access and treatment\nIdentify strategies for creating empathy among residents living in independent and affordable housing communities \nSPEAKER BIO \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC). \n 
URL:https://www.neahma.org/events/creating-empathy-resident-living-mental-health-conditions-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180404T100000
DTEND;TZID=America/New_York:20180404T113000
DTSTAMP:20171206T174949Z
CREATED:20171206T174949Z
LAST-MODIFIED:20171206T174949Z
UID:17474-1522836000-1522841400@www.neahma.org
SUMMARY:Communicating Effectively Webinar
DESCRIPTION:REGISTER HERE \nPresenter- Gwen Volk\, In Focus \nCommunication is a skill and an art  especially when it comes to having to communicate complicated issues (My EIV report said what?)\, lease violations (What do you mean I cant hang a deer in my apartment?)\, safety concerns (Why cant I use my blow dryer to defrost my refrigerator? Thats how my mom taught me.)\, and delicate situations (My boyfriend does not live here  he just visits every night.) to the resident of an affordable housing property. With tips on how to show empathy\, keep your cool\, stick to the facts\, and listen\, participants will learn how to come out an ally instead of an adversary to those residents that have a banana in their ear.
URL:https://www.neahma.org/events/communicating-effectively-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180412T100000
DTEND;TZID=America/New_York:20180412T113000
DTSTAMP:20171206T181225Z
CREATED:20171206T181225Z
LAST-MODIFIED:20171206T181225Z
UID:17479-1523527200-1523532600@www.neahma.org
SUMMARY:How to Calculate Irregular Income Webinar
DESCRIPTION:REGISTER HERE\n  \nTrainer: Anita Moseman \n  \n -What if a resident receives irregular child support.  \n What if they work in retail or do seasonal work?   \nDo you have that resident who works for a temporary service agency.   \nWhat about the one that goes to work quits the job\, gets another one\, etc.\, etc. etc.   \nHow do you calculate their income?   \nThat’s what we’ll cover in this webinar.
URL:https://www.neahma.org/events/calculate-irregular-income-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180425T130000
DTEND;TZID=America/New_York:20180425T143000
DTSTAMP:20180209T161104Z
CREATED:20171208T154611Z
LAST-MODIFIED:20180209T161104Z
UID:17498-1524661200-1524666600@www.neahma.org
SUMMARY:Cant We All get Along? Intergenerational Communication and Work Styles of the Silent Generation\, Baby Boomers\, Generation Xers and Millennials  Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nFor the first time in U.S. history\, four generations are working side-by-side. It is important to understand the impact historical events have on each generation. These events have molded & shaped our personalities and how we communicate and interact in the workplace. This webinar will provide basic understanding of the different traits and personalities of the four different generations\, different work ethics\, and different preferred styles of communication.  \nAt the completion of this webinar\, participants will be able to: \n1. Increase awareness and knowledge of the different values\, attributes and work styles of each of these four generations\n2. Identify strategies for effective cross-generational communication and creating harmonious work environments\n3. Have fun! \nSPEAKER BIO \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/cant-get-along-intergenerational-communication-work-styles-silent-generation-baby-boomers-generation-xers-millennials-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180503T100000
DTEND;TZID=America/New_York:20180503T113000
DTSTAMP:20171206T184219Z
CREATED:20171206T182842Z
LAST-MODIFIED:20171206T184219Z
UID:17485-1525341600-1525347000@www.neahma.org
SUMMARY:Managing a Wait List Webinar
DESCRIPTION:REGISTER HERE \nWhat type of wait list is required? What has to be included on the wait list? When do you have to put someone on the wait list? When do you take them off? What’s the process of updating the list or rejecting applicants? These topics and more will be discussed in this webinar. \nInstructor:\nAnita Moseman is a national certified trainer for NAHMA (certified to train CPO and Fair Housing). She has trained Fair Housing\, HOME\, tax credit and organization courses throughout the country. She has been in the affordable housing industry for more than 28 years and brings a hands-on knowledge to the compliance and management sessions that she leads. Anita serves as a member of NAHAs SHCM (Specialist in Housing Credit Management) Technical Advisory Committee for the SHCM designation.\nAnita is also Vice President and Broker of Record for Monfric Reality\, Inc.\, (a property management and consulting firm based in Grand Junction\, Colorado) and CEO of Collins Management in Kalispell\, Montana. She holds a Montana Real Estate Broker License in addition to her Colorado Brokers License.
URL:https://www.neahma.org/events/managing-wait-list-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180509T130000
DTEND;TZID=America/New_York:20180509T143000
DTSTAMP:20180223T024259Z
CREATED:20180223T024259Z
LAST-MODIFIED:20180223T024259Z
UID:17882-1525870800-1525876200@www.neahma.org
SUMMARY:Bullying Among Seniors: Out of the Playground and into Senior Living Communities Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nWhen we hear the word bully\, we immediately think of children and adolescents\, but it is very real problem in the older adult population. It is estimated that 10-20% of older-adults experience some type of senior-to-senior aggression\, usually verbal abuse. The actual numbers of older adults targeted are tough to tease out\, because these acts often go unreported. This session is designed to increase and/or enhance your knowledge regarding the phenomenon of older-adult bullying\, and outline ways to create a safe environment for addressing the targeted individuals as well as the perpetrators.\nWebinar Participants Will:\n Identify the five common types of adult bullies.\n Describe the characteristics of bullying behaviors.\n Understand the psycho-social impacts of bullying\n Identify strategies for dealing with adult bullies. \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/bullying-among-seniors-playground-senior-living-communities-webinar/
CATEGORIES:WEBINARS
END:VEVENT
END:VCALENDAR