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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20161214T100000
DTEND;TZID=America/New_York:20161214T113000
DTSTAMP:20161128T210809Z
CREATED:20160825T153120Z
LAST-MODIFIED:20161128T210809Z
UID:15334-1481709600-1481715000@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. This training will highlight the three exceptions to HUD’s Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In.
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170117T140000
DTEND;TZID=America/New_York:20170117T153000
DTSTAMP:20161219T221334Z
CREATED:20161216T184709Z
LAST-MODIFIED:20161219T221334Z
UID:15843-1484661600-1484667000@www.neahma.org
SUMMARY:A Day in the Life of a Property Management Staffer NAHMA Webinar
DESCRIPTION:A Day in the Life of a Property Management Staffer\nTechniques for improving communication\, organization and managing your “to-do” list!  \nREGISTER HERE \n  \nHave you ever started your day with a list of things to do\, only to get to the end of the day without checking anything off? \nIs it sometimes difficult for you to manage resident and team member expectations?  \nDo you avoid delivering negative feedback or handling difficult conversations?  \nIf your answer to any of these questions is yes\, then help is on the way! \nPlease join us for a live\, interactive webinar where we will address the things that can come up during the workday that keep us from getting work done!  \n  \nTopics to be covered will include customer service; communication; time management and organization; delivering feedback and how to handle difficult conversations. Attendees can expect to take away useful tools and learn widely used professional practices to help manage the non-technical\, non-compliance aspects of day-to-day operations. \nDate:     Tuesday\, January 17\, 2017 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific \nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF). \n  \n 
URL:https://www.neahma.org/events/day-life-property-management-staffer-nahma-webinar/
CATEGORIES:SPECIAL EVENTS,WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170125T100000
DTEND;TZID=America/New_York:20170125T113000
DTSTAMP:20170103T214241Z
CREATED:20170103T213411Z
LAST-MODIFIED:20170103T214241Z
UID:15945-1485338400-1485343800@www.neahma.org
SUMMARY:Repayment Agreements NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nTrainer: Nicki Scott \nOur course on Repayment Agreements is designed to help Owners and Agents better understand the Department of Housing and Urban Development’s\, or HUD’s\, objective of reducing administrative and subsidy payment errors in order to assure that the ‘right benefits go to the right persons’. HUD has provided tools and guidance to Owners with the expectation of reducing assistance payment errors\, mismanagement and/or fraud. Throughout this course\, we will review the requirements detailed in Chapters 8 and 9 of the Handbook\, which address the actions that Owners must\, should and may take upon discovering a discrepancy and/or possible error that affects a tenant’s rent and/or eligibility. Next\, HUD has very specific requirements regarding tenant and/or Owner repayment agreements. We will detail these requirements as well as provide guidance on successfully negotiating and entering into a repayment agreement with a tenant. Additionally\, HUD recognizes the financial and administrative burden of investigating and documenting discrepancies and/or possible errors. We will review the guidance in the Handbook stating that Owners may retain a portion of the repayments they collect from tenants to defray the cost of pursuing these cases. Finally\, throughout this course we will use a case study to highlight HUD’s requirement of investigating and documenting discrepancies and/or possible errors and entering into repayment agreements with tenants in order to reimburse HUD for improper subsidy payments.
URL:https://www.neahma.org/events/repayment-agreements-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170208T100000
DTEND;TZID=America/New_York:20170208T113000
DTSTAMP:20170202T155456Z
CREATED:20170202T155306Z
LAST-MODIFIED:20170202T155456Z
UID:16146-1486548000-1486553400@www.neahma.org
SUMMARY:Documenting Resident Violations Webinar
DESCRIPTION:REGISTER HERE \nHeather Staggs\, President\, S.T.A.R. Momentum Training and Consulting\, LLC. \nIn this 90-minute webinar\, participants will learn how document your resident files for different types of tenant violations. We will discuss a series of different infractions\, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers\, compliance staff\, and corporate level property management staff.\nTopics covered in this Webinar:\n• Hoarding\n• Resident harassment/bullying\n• Service animal infractions\n• Pet Violations\n• Unauthorized residents\n• Damages found during inspections\n• Non-payment of rent\n• Repayment agreements\n• What to say (and what not to say) when documenting infractions
URL:https://www.neahma.org/events/documenting-resident-violations-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170215T100000
DTEND;TZID=America/New_York:20170215T113000
DTSTAMP:20170202T181027Z
CREATED:20170130T170150Z
LAST-MODIFIED:20170202T181027Z
UID:16095-1487152800-1487158200@www.neahma.org
SUMMARY:2 Part EIV Income Discrepancies Part 1
DESCRIPTION:REGISTER HERE \nPresenter: Nicki Scott \nPart 1: February 15\nPart 2: February 22 \nHUD implemented EIV in order to promote income and rent integrity and make sure that the ‘right benefits go to the right persons’. Our training on EIV Income Discrepancies will provide participants with a detailed step by step best practice approach for reviewing and resolving EIV income discrepancy cases. Throughout the training we will provide detailed steps on how to determine if an EIV income discrepancy is valid or invalid\, highlight HUD’s requirements for Income Discrepancy Report resolution\, as well as discuss Owner actions for addressing tenant failure to comply with EIV requirements. We will use examples throughout this course to provide participants with hands on experience in performing the step by step process of investigating and documenting EIV income discrepancies.
URL:https://www.neahma.org/events/2-part-eiv-income-discrepancies/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170222T100000
DTEND;TZID=America/New_York:20170222T113000
DTSTAMP:20170130T170857Z
CREATED:20170130T170857Z
LAST-MODIFIED:20170130T170857Z
UID:16097-1487757600-1487763000@www.neahma.org
SUMMARY:2 Part EIV Income Discrepancies- Part 2
DESCRIPTION:REGISTER HERE \nPresenter: Nicki Scott \nPart 1: February 15\nPart 2: February 22 \nHUD implemented EIV in order to promote income and rent integrity and make sure that the ‘right benefits go to the right persons’. Our training on EIV Income Discrepancies will provide participants with a detailed step by step best practice approach for reviewing and resolving EIV income discrepancy cases. Throughout the training we will provide detailed steps on how to determine if an EIV income discrepancy is valid or invalid\, highlight HUD’s requirements for Income Discrepancy Report resolution\, as well as discuss Owner actions for addressing tenant failure to comply with EIV requirements. We will use examples throughout this course to provide participants with hands on experience in performing the step by step process of investigating and documenting EIV income discrepancies.
URL:https://www.neahma.org/events/2-part-eiv-income-discrepancies-part-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170301T100000
DTEND;TZID=America/New_York:20170301T113000
DTSTAMP:20170202T182002Z
CREATED:20170202T181812Z
LAST-MODIFIED:20170202T182002Z
UID:16174-1488362400-1488367800@www.neahma.org
SUMMARY:Service Programs on a Shoestring Webinar
DESCRIPTION:REGISTER HERE \nPresenter- Gwen Volk\, In Focus \nNot everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. Take it from someone whose properties won two national awards- largely for their outstanding service programs – without benefit of large budgets or professional service coordination: You too can do quality programs on a shoestring.
URL:https://www.neahma.org/events/service-programs-shoestring-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170308T100000
DTEND;TZID=America/New_York:20170308T113000
DTSTAMP:20170130T172603Z
CREATED:20170130T172129Z
LAST-MODIFIED:20170130T172603Z
UID:16101-1488967200-1488972600@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. This training will highlight the three exceptions to HUD’s Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In.
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-2/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170329T100000
DTEND;TZID=America/New_York:20170329T113000
DTSTAMP:20170130T171228Z
CREATED:20170130T171228Z
LAST-MODIFIED:20170130T171228Z
UID:16099-1490781600-1490787000@www.neahma.org
SUMMARY:The Student Rules: Keeping Them Straight Webinar
DESCRIPTION:REGISTER HERE \nPresenter- Gwen Volk\, In Focus \nEvery program has its own student rules – all can be confusing – both individually and when programs are combined. The webinar breaks down the rules for Section 8\, LIHC\, Bond\, Rural Development\, HOME\, RAD\, and other programs. Students will receive a helpful handout in addition they can use to help them keep the rules straight. A real-world practicality will be included as a sample of “Student Rule Challenges” are presented and solved throughout the webinar.
URL:https://www.neahma.org/events/student-rules-keeping-straight-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170405T100000
DTEND;TZID=America/New_York:20170405T113000
DTSTAMP:20170130T173308Z
CREATED:20170130T173149Z
LAST-MODIFIED:20170130T173308Z
UID:16103-1491386400-1491391800@www.neahma.org
SUMMARY:Auditing Files Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Heather Staggs\, S.T.A.R. Momentum Compliance Consulting\, Inc. \nIn this 90-minute webinar\, we will discuss the timing and the process of programmatic management reviews for both Multifamily Project Based Rental Assistance (Section 8) and Low-Income Housing Credit (LIHC) properties. We will discuss what the agencies are most likely to review\, as well as the items you must have prepared to ensure a quick and problem-free management review. We will review typical resident files for each program\, as well as the most productive way to set up your resident files to ensure all of the program requirements are fulfilled. We will then move on to the program relevant file documents\, as well as how to self-audit for mistakes or miscalculations. We will also offer tips and tools to ensure your resident files are organized and complete\, along with recommendations on how to correct non-compliance if it is discovered during your self-audit.
URL:https://www.neahma.org/events/auditing-files-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170412T100000
DTEND;TZID=America/New_York:20170412T113000
DTSTAMP:20170130T193024Z
CREATED:20170130T193024Z
LAST-MODIFIED:20170130T193024Z
UID:16106-1491991200-1491996600@www.neahma.org
SUMMARY:Death of Tenant NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Frank Flynn\, Flynn Law Group \nThe purpose of this seminar is to illustrate the difficult aspects associated with the death of a tenant. When a resident passes away the role of a Resident Service Coordinator and Property Manager can become confusing and even complicated. Though it is tempting to help a grieving family in any way possible\, the way you handle such a situation may expose the landlord to issues of liability that you may not have anticipated; it is important to be aware of the legal implications for the property\, Management Company or owner. During this seminar we will review the requirements of the probate system\, estate laws\, HUD regulations\, different routes to recover possession of the unit\, as well as risk management.
URL:https://www.neahma.org/events/death-tenant-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170419T100000
DTEND;TZID=America/New_York:20170419T113000
DTSTAMP:20170130T194145Z
CREATED:20170130T194145Z
LAST-MODIFIED:20170130T194145Z
UID:16108-1492596000-1492601400@www.neahma.org
SUMMARY:Communicating Effectively NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter- Gwen Volk\, In Focus \nCommunication is a skill and an art – especially when it comes to having to communicate complicated issues (“My EIV report said what?”)\, lease violations (“What do you mean I can’t hang a deer in my apartment?”)\, safety concerns (“Why can’t I use my blow dryer to defrost my refrigerator? That’s how my mom taught me.”)\, and delicate situations (“My boyfriend does not live here – he just visits every night.”) to the resident of an affordable housing property. With tips on how to show empathy\, keep your cool\, stick to the facts\, and listen\, participants will learn how to come out an ally instead of an adversary to those residents that have a “banana” in their ear.
URL:https://www.neahma.org/events/communicating-effectively-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170503T100000
DTEND;TZID=America/New_York:20170503T113000
DTSTAMP:20170202T205056Z
CREATED:20170202T205056Z
LAST-MODIFIED:20170202T205056Z
UID:16184-1493805600-1493811000@www.neahma.org
SUMMARY:Managing a List Webinar
DESCRIPTION:REGISTER HERE \nWhat type of wait list is required? What has to be included on the wait list? When do you have to put someone on the wait list? When do you take them off? What’s the process of updating the list or rejecting applicants? These topics and more will be discussed in this webinar. \nInstructor:\nAnita Moseman is a national certified trainer for NAHMA (certified to train CPO and Fair Housing). She has trained Fair Housing\, HOME\, tax credit and organization courses throughout the country. She has been in the affordable housing industry for more than 28 years and brings a hands-on knowledge to the compliance and management sessions that she leads. Anita serves as a member of NAHA’s SHCM (Specialist in Housing Credit Management) Technical Advisory Committee for the SHCM designation.\nAnita is also Vice President and Broker of Record for Monfric Reality\, Inc.\, (a property management and consulting firm based in Grand Junction\, Colorado) and CEO of Collins Management in Kalispell\, Montana. She holds a Montana Real Estate Broker License in addition to her Colorado Broker’s License.
URL:https://www.neahma.org/events/managing-list-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170510T100000
DTEND;TZID=America/New_York:20170510T113000
DTSTAMP:20170403T142214Z
CREATED:20170403T142005Z
LAST-MODIFIED:20170403T142214Z
UID:16373-1494410400-1494415800@www.neahma.org
SUMMARY:Understanding HOME Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Gwen Volk\, Gwen Volk Infocus\, Inc.\n90-minute webinar\nFocus: The HOME program is unique. While some of its rules sound a little like Section 8 rules and\nothers sound a little like tax credit rules\, HOME compliance works very differently from both of those\nprograms. So whether you are dealing only with HOME or working on a project that combines HOME\nwith tax credits or Section 8\, understanding the HOME program is essential. This course covers HOME\nfunding\, Low HOME and High HOME Income limits and rents\, “fixed” versus “floating” HOME units\,\nleases\, inspections\, qualifying households\, recertification requirements\, calculating rent at\nrecertification\, documenting and calculating income\, effects of combining LIHTC HOME on income\nlimits\, rents\, compliance\, noncompliance\, and more.
URL:https://www.neahma.org/events/understanding-home-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170524T100000
DTEND;TZID=America/New_York:20170524T113000
DTSTAMP:20170522T160647Z
CREATED:20170522T160647Z
LAST-MODIFIED:20170522T160647Z
UID:16536-1495620000-1495625400@www.neahma.org
SUMMARY:Multifamily Budgets Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Heather Staggs\, S.T.A.R. Momentum Training and Consulting\, LLC \nWhether you are submitting an annual property budget to an owner for approval\, or to HUD or a Contract Administrator during the rent increase process\, we have tips and tricks that we will lessen the frustration in preparing your budget. Come and learn the ins and outs of the multifamily budgeting process. We will discuss affordable housing budgets as well as HUD budgets; along with what should be in your budget\, pitfalls to avoid and the best way to get your budget approved the first time you submit.
URL:https://www.neahma.org/events/multifamily-budgets-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170607T100000
DTEND;TZID=America/New_York:20170607T113000
DTSTAMP:20170130T203730Z
CREATED:20170130T203730Z
LAST-MODIFIED:20170130T203730Z
UID:16116-1496829600-1496835000@www.neahma.org
SUMMARY:COQ Made Easy Webinar
DESCRIPTION:REGISTER HERE \n  \nTrainer Gwen Volk\,  GWEN VOLK INFOCUS\, INC.\nFocus: Do you have an unfinished Communities of Quality application under a pile on your desk?\nHave you been procrastinating on even starting one? This workshop takes the mystery\, fear\, dread\nand anxiety out of the COQ application process. Learn how to:\n(1) pre-qualify your property before starting the paperwork\,\n(2) identify categories where you may be lacking\,\n(3) develop a strategy to obtain the points you need\, and\n(4) set up a “who does what\, when & how” schedule with a target date for submitting your application.
URL:https://www.neahma.org/events/coq-made-easy-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170614T100000
DTEND;TZID=America/New_York:20170614T113000
DTSTAMP:20170202T154945Z
CREATED:20170202T154945Z
LAST-MODIFIED:20170202T154945Z
UID:16139-1497434400-1497439800@www.neahma.org
SUMMARY:TRACS  Webinar Series Part 1:Understanding TRACS
DESCRIPTION:REGISTER HERE \n  \nPart 1:Understanding TRACS-Wednesday\, June 14 \n  \nPart 2: MAT Transmission- Wednesday\, June 21 \n  \nPart 3: Subsystems- Wednesday\, June 28 \n \nPresenter: Nicki Scott \n  \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS. \n \nThe topics covered in this training include:\na basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors. \n \nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records. \n \nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order. \n \nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/tracs-webinar-series-part-1understanding-tracs/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170621T100000
DTEND;TZID=America/New_York:20170621T113000
DTSTAMP:20170302T215630Z
CREATED:20170202T154951Z
LAST-MODIFIED:20170302T215630Z
UID:16140-1498039200-1498044600@www.neahma.org
SUMMARY:TRACS Webinar Series Part 2: MAT Transmission
DESCRIPTION:REGISTER HERE \n  \nPart 1:Understanding TRACS-Wednesday\, June 14 \nPart 2: MAT Transmission- Wednesday\, June 21 \nPart 3: Subsystems- Wednesday\, June 28\nPresenter: Nicki Scott \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS.\nThe topics covered in this training include:\na basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors.\nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records.\nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order.\nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/tracs-webinar-series-part-2-mat-transmission/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170628T100000
DTEND;TZID=America/New_York:20170628T113000
DTSTAMP:20170202T160546Z
CREATED:20170202T155029Z
LAST-MODIFIED:20170202T160546Z
UID:16141-1498644000-1498649400@www.neahma.org
SUMMARY:TRACS Webinar Series Part 3: Subsystems
DESCRIPTION:REGISTER HERE \n  \nPart 1:Understanding TRACS-Wednesday\, June 14 \nPart 2: MAT Transmission- Wednesday\, June 21 \nPart 3: Subsystems- Wednesday\, June 28\nPresenter: Nicki Scott \nNEAHMA is excited to offer a three part webinar series designed to help Owners and Agents gain a thorough understanding of the Department of Housing and Urban Development’s Tenant Rental Assistance Certification System\, or TRACS.\nThe topics covered in this training include:\na basic understanding of the TRACS system\, including the Voucher and Tenant Queries in TRACS’ Subsystems\, best practice recommendations for transmitting certified tenant data and subsidy payment vouchers electronically to HUD as well as basic skills for troubleshooting TRACS errors.\nIn part one of our series\, we will provide an overview of the TRACS system as well as the Monthly Activity Transmission\, which is commonly referred to as the MAT. Additionally\, we will discuss format requirements for MAT records and introduce MAT Header records.\nIn part two of our series\, we will discuss the different MAT record types in detail as well as review MAT error messages to teach users how to resolve TRACS errors. We will end part two with a discussion of MAT transmission protocols\, which includes a review of TRACS’ batch processing order.\nFinally\, in part three of our series we will discuss the Voucher and Tenant Queries available in TRACS’ Subsystems as well as provide a recommended TRACS monthly workflow for both users that transmit TRACS directly to HUD as well as users that transmit TRACS to a third party Contract Administrator.
URL:https://www.neahma.org/events/tracs-webinar-series-part-3-subsystems/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170712T140000
DTEND;TZID=America/New_York:20170712T153000
DTSTAMP:20170407T183203Z
CREATED:20170407T183203Z
LAST-MODIFIED:20170407T183203Z
UID:16420-1499868000-1499873400@www.neahma.org
SUMMARY:Accepting an Application Webinar-2:00 PM
DESCRIPTION:REGISTER HERE \n  \nWe’ll go through the process of what should be in an application packet and what to do when the application is presented to you. We’ll also discuss what to do when the application is mailed to you or dropped in your DropBox. \nInstructor:\nAnita Moseman is a national certified trainer for NAHMA (certified to train CPO and Fair Housing). She has trained Fair Housing\, HOME\, tax credit and organization courses throughout the country. She has been in the affordable housing industry for more than 28 years and brings a hands-on knowledge to the compliance and management sessions that she leads. Anita serves as a member of NAHA’s SHCM (Specialist in Housing Credit Management) Technical Advisory Committee for the SHCM designation. \nAnita is also Vice President and Broker of Record for Monfric Reality\, Inc.\, (a property management and consulting firm based in Grand Junction\, Colorado) and CEO of Collins Management in Kalispell\, Montana. She holds a Montana Real Estate Broker License in addition to her Colorado Broker’s License.
URL:https://www.neahma.org/events/accepting-application-webinar-200-pm/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170719T100000
DTEND;TZID=America/New_York:20170719T113000
DTSTAMP:20170707T192451Z
CREATED:20170407T183825Z
LAST-MODIFIED:20170707T192451Z
UID:16422-1500458400-1500463800@www.neahma.org
SUMMARY:Are You Ready for RAD? Webinar- 10:00 AM
DESCRIPTION:REGISTER HERE \n  \nPresenter: Gwen Volk\, GWEN VOLK INFOCUS\, INC.\nHUD’s Rental Assistance Demonstration (RAD) program\, created in 2012\, is having an impact on public housing and HUD’s Rent Supplement\, RAP and Mod Rehab projects. This voluntary “preservation” program is helping to stop the loss of affordable housing. It is also providing new opportunities for experienced affordable housing developers\, managers and agents from the private sector to partner with PHA’s. As of October 2015\, HUD had closed RAD transactions on 189 public housing properties as well as 131 Rent Supplement\, RAP\, and Mod Rehab projects. This transaction converted more than 34\,000 units to a Section 8-style platform. And HUD has to convert another 160\,000 PHA units and all remaining Rent Supplement\, RAP and Mod Rehab units. Learn what RAD is\, how it changes the properties that convert\, and how your skills may be needed in this ambitious\neffort to leverage private capital to preserve assets and offer residents greater choice and mobility.
URL:https://www.neahma.org/events/ready-rad-webinar-1000/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170727T130000
DTEND;TZID=America/New_York:20170727T153000
DTSTAMP:20170621T132811Z
CREATED:20170621T125322Z
LAST-MODIFIED:20170621T132811Z
UID:16627-1501160400-1501169400@www.neahma.org
SUMMARY:TRACS 203A Updates NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Nicole Scott \n  \nThe current version of TRACS\, 202D\, is being upgraded to 203A in order for HUD to accept data from Multifamily Housing (MFH) business partners that complies with updated policies and procedures. \nA webinar is being offered in order to prepare users for the updates that will be made to the TRACS system with TRACS Release 203A. \nThe webinar will cover all updates to MAT Tenant and Voucher/Payment System Record files as well as highlight applicable policy changes (as detailed in the TRACS Release 203A Industry Specifications). \nPlease note that the webinar will not cover the submission process or how these changes appear in various property management software systems; instead this webinar will summarize the substantive changes that will be implemented with TRACS Release 203A.
URL:https://www.neahma.org/events/tracs-203a-updates-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170801T140000
DTEND;TZID=America/New_York:20170801T153000
DTSTAMP:20170605T193103Z
CREATED:20170605T184733Z
LAST-MODIFIED:20170605T193103Z
UID:16559-1501596000-1501601400@www.neahma.org
SUMMARY:Key People Skills for Property Management Staffers: Managing Time to Maximize Performance
DESCRIPTION:NAHMA Presents Key People Skills for Property Management Staffers: Managing Time to Maximize Performance\nREGISTER HERE \nIs it difficult for you to manage interruptions that interfere with getting your work done?\nDo you risk running out of time before working on critical responsibilities and tasks?\nWould it help if you could spend less time being reactive and more time being proactive?\nIf your answer to any of these questions is yes\, then help is on the way!\nPlease join us for a live\,\n90‐minute interactive webinar where we will discuss key skills for Managing Time to Maximize\nPerformance! \nTopics to be covered will include:\n How to create new habits for planning and scheduling\n Shifting from spending time to investing time\n Maximizing your use of resources\n The benefit of networking for managing time\n Learning how to treat time as an investment \nTime: 2:00 PM Eastern / 1:00 PM Central / 12:00 PM Mountain / 11:00 AM Pacific \nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.\nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with\nprivate\, public and nonprofit organizations to improve performance by helping staff members work with\ngreater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\,\nOperations for a large property management and consulting firm. She is a Moderator on the Global\nDelivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership\ndevelopment courses for HBP corporate clients worldwide. Brenda has received her Certification for\nLeadership Coaching from Georgetown University\, and is also certified by the International Coach\nFederation (ICF).
URL:https://www.neahma.org/events/key-people-skills-property-management-staffers-managing-time-maximize-performance/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20170920T100000
DTEND;TZID=America/New_York:20170920T113000
DTSTAMP:20170714T135552Z
CREATED:20170713T211603Z
LAST-MODIFIED:20170714T135552Z
UID:16763-1505901600-1505907000@www.neahma.org
SUMMARY:Repayment Agreement NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Nicki Scott \nOur course on Repayment Agreements is designed to help Owners and Agents better understand the Department of Housing and Urban Developments\, or HUDs\, objective of reducing administrative and subsidy payment errors in order to assure that the right benefits go to the right persons. HUD has provided tools and guidance to Owners with the expectation of reducing assistance payment errors\, mismanagement and/or fraud. Throughout this course\, we will review the requirements detailed in Chapters 8 and 9 of the Handbook\, which address the actions that Owners must\, should and may take upon discovering a discrepancy and/or possible error that affects a tenants rent and/or eligibility. Next\, HUD has very specific requirements regarding tenant and/or Owner repayment agreements. We will detail these requirements as well as provide guidance on successfully negotiating and entering into a repayment agreement with a tenant. Additionally\, HUD recognizes the financial and administrative burden of investigating and documenting discrepancies and/or possible errors. We will review the guidance in the Handbook stating that Owners may retain a portion of the repayments they collect from tenants to defray the cost of pursuing these cases. Finally\, throughout this course we will use a case study to highlight HUDs requirement of investigating and documenting discrepancies and/or possible errors and entering into repayment agreements with tenants in order to reimburse HUD for improper subsidy payments. \n 
URL:https://www.neahma.org/events/repaymentagreementwebinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171004T100000
DTEND;TZID=America/New_York:20171004T113000
DTSTAMP:20170824T195417Z
CREATED:20170713T203938Z
LAST-MODIFIED:20170824T195417Z
UID:16761-1507111200-1507116600@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. \nThis training will highlight the three exceptions to HUDs Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In. \n 
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-3/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171019T100000
DTEND;TZID=America/New_York:20171019T113000
DTSTAMP:20170911T201038Z
CREATED:20170725T163352Z
LAST-MODIFIED:20170911T201038Z
UID:16812-1508407200-1508412600@www.neahma.org
SUMMARY:Bed Bug Integrated Pest Management (IPM) NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Heather Staggs \nBed Bug Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to bed bug pest management. The plan is based on common-sense practices in dealing with pests and insects in order to help keep your property protected. Bed bug IPM programs use comprehensive information on the life cycles of bed bugs and their interaction with the environment. IPM information along with an appropriate pest control method may be used to diminish pest damage by the most economical resources available and with the least possible hazard to people\, property\, and the environment. \nCreating an effective bed bug IPM plan will save you time and money and provide a more comfortable living environment for the residents at your property. \nItems covered in this class include: \n  Everything you did not know about bed bugs and more \nWhat\, Why and How of IPM plans? \nUnit inspections \nHow educate your residents to keep from bringing in bed bugs into your buildings \nWhat to look for in an Exterminator
URL:https://www.neahma.org/events/bed-bug-integrated-pest-management-ipm-neahma-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171120T100000
DTEND;TZID=America/New_York:20171120T113000
DTSTAMP:20171031T193026Z
CREATED:20171031T175940Z
LAST-MODIFIED:20171031T193026Z
UID:17274-1511172000-1511177400@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. This training will highlight the three exceptions to HUDs Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In.
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-4/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20171128T140000
DTEND;TZID=America/New_York:20171128T153000
DTSTAMP:20170905T171807Z
CREATED:20170628T205213Z
LAST-MODIFIED:20170905T171807Z
UID:16726-1511877600-1511883000@www.neahma.org
SUMMARY:NAHMA Presents Key People Skills for Property Management Staffers -- Communicating with Confidence
DESCRIPTION:REGISTER HERE \nWhether it is a conversation with a coworker\, resident or contractor\, an email going out to a group of people or report being written to share information on an important topic\, communicating effectively can be a challenge. Even when we work extra hard to deliver clear and concise details\, it is not uncommon for messages to be misunderstood by the person\, or people on the receiving end of the message were trying to deliver. Believe it or not\, the use of conversation models and tools can help make communicating easier and much more effective! \nDuring our upcoming webinar\, Communicating with Confidence\, we will talk about many different aspects of communication\, including: \n\nDifferent types of communication\nConnecting with your audience\nEffective customer service\nDelivering feedback\nDifficult conversations\n\nWho should attend? \nThis session is designed for: \n\nSite staff\, including property managers\, assistant managers\, compliance specialists\, service coordinators and maintenance supervisors\nCorporate or headquarters staff\, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; HR\, accounting and technical staff; etc.\n\nHere are the details: \nDate:     Tuesday\, November 28\, 2017 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific\nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF).
URL:https://www.neahma.org/events/nahma-presents-key-people-skills-property-management-staffers-communicating-confidence/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180110T130000
DTEND;TZID=America/New_York:20180110T143000
DTSTAMP:20171207T153607Z
CREATED:20171207T145033Z
LAST-MODIFIED:20171207T153607Z
UID:17487-1515589200-1515594600@www.neahma.org
SUMMARY:Reasonable Accommodations: Pet Policy vs. Service/Companion Animals Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nMany fair housing violations are related to not implementing reasonable accommodations policies and procedures accurately. It is important that affordable and public housing providers understand the fundamentals of Section 504 to avoid any violations and limit litigation. \n  \nAt the completion of this webinar\, participants will be able to: \n\nAcquire basic awareness of Federal\, State\, Local\, Fair Housing and Section 504 of the Rehabilitation Act of 1973\nEnhance their understanding of General Reasonable Accommodation and Modifications Guidelines. (Best Practices)\nAware of the differences between pets and companion/service animals\nIdentify tools for making Housing Program(s) Accessible.\n\nSPEAKER BIO  \nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/reasonable-accommodations-pet-policy-vs-service-companion-animals-webinar/
CATEGORIES:WEBINARS
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180116T140000
DTEND;TZID=America/New_York:20180116T153000
DTSTAMP:20171206T162824Z
CREATED:20171206T151153Z
LAST-MODIFIED:20171206T162824Z
UID:17465-1516111200-1516116600@www.neahma.org
SUMMARY:NAHMA Presents Key People Skills for Property Management Staffers: Management in the Modern Workplace Webinar
DESCRIPTION:NAHMA Presents Key People Skills for Property Management Staffers: Management in the Modern Workplace \n\nREGISTER TODAY\n \nBeing a good manager in the 21st century workplace takes more than assigning work and making sure things get done. It requires good relationship skills\, creating an environment where everyone can do their best work\, and finding creative ways to achieve important goals. \n  \nOn Tuesday\, January 16\, 2018\, we will take a close look at skills and capabilities that will help you become a strong manager. Topics to be covered will include: \n  \n\nDeveloping your management style\nThe importance of Emotional Intelligence\nEstablishing presence and credibility\nConnecting with direct reports\, peers and your manager\nManaging to get results\n\n  \nThis session is designed for: \n\nProperty management staffers\nCorporate or headquarters staff\, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; HR\, accounting and technical staff; etc.\n\nHere are the details: \nDate:     January 16\, 2018 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific\nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF).
URL:https://www.neahma.org/events/nahma-presents-key-people-skills-property-management-staffersmanagement-themodern-workplace-webinar/
CATEGORIES:WEBINARS
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END:VCALENDAR