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X-WR-CALDESC:Events for New England Affordable Housing Management Association
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180912T100000
DTEND;TZID=America/New_York:20180912T113000
DTSTAMP:20180828T154129Z
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UID:18694-1536746400-1536751800@www.neahma.org
SUMMARY:Interviewing Applicants for Move-in – It’s an Art and a Science NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n\n\n\nPresenter: Gwen Volk\nLearn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview to ensure that subsidy goes to families who need it and in the correct amounts. This course\ncovers how to establish rapport\, gain trust\, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. The class will discuss how to handle specific situations and spot the “red flags”\, and students will practice responding to situations and conversations that commonly occur.
URL:https://www.neahma.org/events/interviewing-applicants-for-move-in-its-an-art-and-a-science-neahma-webinar/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180919T100000
DTEND;TZID=America/New_York:20180919T113000
DTSTAMP:20180917T170856Z
CREATED:20180917T160644Z
LAST-MODIFIED:20180917T170856Z
UID:18757-1537351200-1537356600@www.neahma.org
SUMMARY:Repayment Agreements NEAHMA Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Nicki Scott \nOur course on Repayment Agreements is designed to help Owners and Agents better understand the Department of Housing and Urban Development’s\, or HUD’s\, objective of reducing administrative and subsidy payment errors in order to assure that the ‘right benefits go to the right persons’. HUD has provided tools and guidance to Owners with the expectation of reducing assistance payment errors\, mismanagement and/or fraud. Throughout this course\, we will review the requirements detailed in Chapters 8 and 9 of the Handbook\, which address the actions that Owners must\, should and may take upon discovering a discrepancy and/or possible error that affects a tenant’s rent and/or eligibility. Next\, HUD has very specific requirements regarding tenant and/or Owner repayment agreements. We will detail these requirements as well as provide guidance on successfully negotiating and entering into a repayment agreement with a tenant. Additionally\, HUD recognizes the financial and administrative burden of investigating and documenting discrepancies and/or possible errors. We will review the guidance in the Handbook stating that Owners may retain a portion of the repayments they collect from tenants to defray the cost of pursuing these cases. Finally\, throughout this course we will use a case study to highlight HUD’s requirement of investigating and documenting discrepancies and/or possible errors and entering into repayment agreements with tenants in order to reimburse HUD for improper subsidy payments. \n 
URL:https://www.neahma.org/events/repayment-agreements-neahma-webinar-3/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180920T100000
DTEND;TZID=America/New_York:20180920T113000
DTSTAMP:20180813T192033Z
CREATED:20180705T193942Z
LAST-MODIFIED:20180813T192033Z
UID:18493-1537437600-1537443000@www.neahma.org
SUMMARY:Are You Ready for RAD? Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Gwen Volk\, Infocus\, Inc. \nHUD’s Rental Assistance Demonstration (RAD) program\, created in 2012\, is having an impact\non public housing and HUD’s Rent Supplement\, RAP and Mod Rehab projects. This voluntary\n“preservation” program is helping to stop the loss of affordable housing. It is also providing new\nopportunities for experienced affordable housing developers\, managers and agents from the private\nsector to partner with PHA’s. As of January 2018\, HUD had closed RAD transactions on more than\n800 public housing properties as well as 200 Rent Supplement and RAP projects and a significant\nnumber of Mod Rehab homes. Learn what RAD is\, how it changes the properties that convert\, and\nhow your skills may be needed in this ambitious effort to leverage private capital to preserve assets and\noffer residents greater choice and mobility.
URL:https://www.neahma.org/events/are-you-ready-for-rad-webinar/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180925T100000
DTEND;TZID=America/New_York:20180925T113000
DTSTAMP:20180627T020501Z
CREATED:20180627T020501Z
LAST-MODIFIED:20180627T020501Z
UID:18434-1537869600-1537875000@www.neahma.org
SUMMARY:Special Claims Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Anita Moseman \nCan you use extra money at your HUD property? Are you accessing the most income you can for your property? If you’re not processing Special Claims requests\, you probably aren’t. We’ll discuss the Special Claims process and to get the most income you can for your property through this process. \n 
URL:https://www.neahma.org/events/special-claims-webinar/
CATEGORIES:WEBINARS
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180926T130000
DTEND;TZID=America/New_York:20180926T143000
DTSTAMP:20180223T030303Z
CREATED:20180223T030158Z
LAST-MODIFIED:20180223T030303Z
UID:17891-1537966800-1537972200@www.neahma.org
SUMMARY:Cant We All Just Get Along? Dealing with Difficult People and Situations Webinar
DESCRIPTION:REGISTER HERE \nTrainer: Ruben Rivera-Jackman\, MNPL \nConflicts are natural in all walks of daily life\, both at workplace and home. This session will introduce the common characteristics and traits associated with difficult people. While such characteristics and traits may be generalizations\, you may find these characteristics and traits in a few of the people in your workplace\, amongst your friends\, or even a loved one. Dealing with difficult people and situations requires both tact and strength. You really cant manage someone whos being difficult\, until you see the world through his or her eyes. What seems to be helpful is to establish the personality type that seems to fit the person you are dealing with and from this youll be able to handle the situation better. Remember that there are no difficult people\, only different ones. \nLearning Objectives Attendees will be able to:\n1. Enhance their understanding of the common characteristics and traits of people who exhibit difficult behaviors.\n2. Gain self-awareness regarding triggers.\n3. Learn how to diffuse and de-escalate difficult situations.\n4. Identify practical conflict management tools. \nSPEAKER BIO\nRuben Rivera-Jackman\, MNPL\, speaker\, trainer and nonprofit leadership consultant\, has an accomplished 25+ year career as a nonprofit leader\, with practical experience in\, and solid understanding of\, a diverse range of management\, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with\, and advocating on behalf of\, older adults\, and has a natural ability for providing instruction and training for adult learners. In February 2017\, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG)\, one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5\,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).
URL:https://www.neahma.org/events/17891/
CATEGORIES:WEBINARS
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