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DTSTART;TZID=America/New_York:20171120T100000
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UID:17274-1511172000-1511177400@www.neahma.org
SUMMARY:Double Subsidy NEAHMA Webinar
DESCRIPTION:REGISTER HERE \n  \nPresenter: Nicki Scott \nA Double Subsidy case arises when a Contract Administrator or TRACS receives a Move In or Initial Certification for a household that is active in another unit (either within the same or a different project). There is no grace period for a household moving from one subsidized property to another; subsidy may not start in a new unit and property until the day after the end of subsidy in the old unit and property. NEAHMA is excited to offer a webinar designed to help Owners and Agents resolve Double Subsidy Issues. This training will highlight the three exceptions to HUDs Double Subsidy rule as well as provide multiple examples of Double Subsidy cases\, including the TRACS error generated by the CA or HUD and the steps needed to resolve the TRACS error and collect payment. Finally\, we will highlight best practice recommendations for avoiding Double Subsidy issues when processing applicants for Move In.
URL:https://www.neahma.org/events/double-subsidy-neahma-webinar-4/
CATEGORIES:WEBINARS
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DTSTART;TZID=America/New_York:20171128T140000
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DTSTAMP:20170905T171807Z
CREATED:20170628T205213Z
LAST-MODIFIED:20170905T171807Z
UID:16726-1511877600-1511883000@www.neahma.org
SUMMARY:NAHMA Presents Key People Skills for Property Management Staffers -- Communicating with Confidence
DESCRIPTION:REGISTER HERE \nWhether it is a conversation with a coworker\, resident or contractor\, an email going out to a group of people or report being written to share information on an important topic\, communicating effectively can be a challenge. Even when we work extra hard to deliver clear and concise details\, it is not uncommon for messages to be misunderstood by the person\, or people on the receiving end of the message were trying to deliver. Believe it or not\, the use of conversation models and tools can help make communicating easier and much more effective! \nDuring our upcoming webinar\, Communicating with Confidence\, we will talk about many different aspects of communication\, including: \n\nDifferent types of communication\nConnecting with your audience\nEffective customer service\nDelivering feedback\nDifficult conversations\n\nWho should attend? \nThis session is designed for: \n\nSite staff\, including property managers\, assistant managers\, compliance specialists\, service coordinators and maintenance supervisors\nCorporate or headquarters staff\, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; HR\, accounting and technical staff; etc.\n\nHere are the details: \nDate:     Tuesday\, November 28\, 2017 \nTime:    2:00PM Eastern / 1:00PM Central / 12:00PM Mountain / 11:00AM Pacific\nThis special event is brought to you by NAHMA\, hosted by Rocky AHMA.   \nAbout the Trainer: Brenda Harrington\, founder of Adaptive Leadership Strategies\, LLC\, works with private\, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. In the past\, Brenda served as Executive Vice President\, Operations for a large property management and consulting firm. She is a Moderator on the Global Delivery Team for Harvard Business School Publishing (HBP)\, where she facilitates leadership development courses for HBP corporate clients worldwide. Brenda has received her Certification for Leadership Coaching from Georgetown University\, and is also certified by the International Coach Federation (ICF).
URL:https://www.neahma.org/events/nahma-presents-key-people-skills-property-management-staffers-communicating-confidence/
CATEGORIES:WEBINARS
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