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Half Day Fair Housing-Lawrence, MA

February 11, 2015 @ 8:30 am - 12:00 pm

| $199

This important workshop is for:
All Office, Maintenance Staff & RSC/RADs

This training is for all site staff that want to understand fair housing laws as related to onsite practices. The training will provide an overview of fair housing laws and all protected classes, but the focus of the training will be residents with disabilities and topics that relate directly to front line staff including maintenance and custodial staff:
How to respond to resident requests for assistance that are outside the scope of your work, snow removal, trash removal, etc.
What questions you can/can’t ask a resident; what information you are allowed to know about residents and what information you aren’t allowed to know.
Assisting residents after work hours, responding to work orders and companion/service animals.
While all housing personnel require training in fair housing laws, it is particularly important for front line office staff, maintenance and custodial staff to be trained because they often have the most contact with residents. The training will be very practical, interactive, and provide significant time for questions and answers.

 

Register Online Here.

Details

Date:
February 11, 2015
Time:
8:30 am - 12:00 pm
Cost:
$199
Website:
http://www.cvent.com/d/1rqnmd/1Q

Organizer

NEAHMA
Phone
781-380-4344
View Organizer Website

Venue

Diamond Springs Gardens
One Beacon Ave
Lawrence, MD United States
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