Heather Staggs, President, S.T.A.R. Momentum Training and Consulting, LLC.
In this two hour webinar, participants will learn how document your resident files for different types of tenant violations. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff, and corporate level property management staff.
Topics covered in this Webinar:
• Resident harassment/bullying
• Service animal infractions
• Pet Violations
• Unauthorized residents
• Damages found during inspections
• Non-payment of rent
• Repayment agreements
• What to say (and what not to say) when documenting infractions