Trainer: Ruben Rivera-Jackman, MNPL
There is a distrust of Health Care and Social Services by LGBT Older-Adults. As Baby-Boomers engage with health and social services sector it will be important for aging services providers to deliver services that are respectful and culturally competent.
Many aging services providers see no need to discuss LGBT aging issues because: They dont want to discriminate. Or They dont want to make people feel uncomfortable. While well-intentioned, it leaves many LGBT older-adults feeling that they must hide who they are, in order to take advantage of health, housing, and social service programs.
Webinar Participants Will:
1. Enhance their understanding of the importance of preventing LGBTQ older-adults from having to re-enter the closet in their golden years.
2. Increase awareness and empathy amongst aging services providers about the issues and needs of LGBT older-adults.
3. Identify strategies designed to help aging services providers to continue to do the things they do very well already, while enhancing their ability to extend this same great care and service to LGBT older-adults.
Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader, with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. In February 2017, Ruben accepted a new opportunity to serve as the new Director of Resident Services for the Senior Housing Assistance Group (SHAG), one of the largest non-profit affordable housing providers in the Puget Sound area. SHAG manages 41 LIHTC communities serving over 5,000 older-adult households. He previously served for 12 years as a Senor Resident Services Manager at the King County Housing Authority. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC).